The RealReal reviews

All of this growth and development came at a cost: -You are overworked and expected to fix anything that breaks (even off-hours or time off). -Company culture is non-existent and the company is too cheap to treat workers (departments eventually cut birthday celebrations and birthday cards, which is just sad). -"Unlimited PTO" is for show, no one ever takes it nor do they insist you take it if they see you working hard. -Sink or Swin culture: Self-starters will thrive in this work environment but this becomes toxic once you've proven yourself and management throws more projects at you. They rely heavily on you since you're the only one who knows how to do it. Nothing From TRR is Genuine. It's all about meeting goal at the end (in HQ and field/warehouse): -Sustainability is just a marketing tactic (They don't value it internally. You should put together workshops to educate us on why we should care) -Diversity is non-existent in HQ. This is pretty embarrassing for a Bay Area Company. While it has gotten better, the HQ is pretty white overall... -Managers are not good leading teams, they're good pushing them to their limits. TRR unfortunately promotes individual contributors as managers. Many people I know left because they didn't like their manager.

I worked in HQ on the business side. If you're wondering if it's only the warehouse teams that are unhappy, you're wrong. HQ has the same toxic culture and backstabbing management as the warehouse. The c-levels bicker and talk behind each others backs. Not a single employee in my division has ever been promoted. They only hire and promote at the Directors + level. People keep leaving and there's high turnover, but no one thinks it's an issue. One of the healthcare plans has a $6,500 deductible. I have never in my life seen a deductible that high. An out of touch management demands that you are in the office for "face time." It feels like all the worst parts of high school. It's dodgy when you know HR is out there planting fake positive reviews.