The RealReal reviews

I had high hopes when I joined this company, but unfortunately, the reality was far from what I expected. The senior leadership team is the epitome of dysfunction. Instead of fostering a supportive atmosphere, they prioritize their own agendas, often at the expense of employee morale. It’s frustrating to see decisions made that seem arbitrary and self-serving rather than in the best interest of the team or the company. Moreover, the culture here feels more like a high school than a professional workplace. There’s a palpable “mean girls” vibe that permeates every level. Rather than collaboration and support, there’s an undercurrent of backbiting and gossip that makes it difficult to trust anyone. Instead of lifting each other up, many directors seem more focused on tearing one another down, which creates a toxic environment that stifles creativity and collaboration. As for growth opportunities? Forget about it. There’s little to no mentorship or professional development, and the leadership’s reluctance to provide constructive feedback makes it nearly impossible to advance. The lack of clear pathways for growth only adds to the frustration, leaving many employees feeling stuck and unappreciated. If you’re considering joining this company, I would strongly advise against it. Unless you’re prepared to navigate a toxic atmosphere and accept stagnation as the norm, look elsewhere.

-Paid expenses for using your own car, home office, internet, electricity, gas come no where near the actually out of pocket cost. -No room for advancement after you hit a certain level, with no interest in retention -Your home and car become a storage unit for the massive amount of supplies required to do the job -HR is NOT a safe place, they basically take your concerns and report them directly to the party you are concerned about -Use scare tactics -Treat their team members like children and not full functioning adults -Clients will call/text/email at all hours of the day and night due to their frustrations with processing, pricing, missrepresention and low commissions(can't blame them, it is hard to sell something and only make a few dollars and then have $10 taken each month for sending out a check) -No support when you actually need it -Total unrealistic quotas and touchpoint demands -Hiring team misrepresents how much you actually make -Encourages team members to harass clients to get more product even when they have outstanding issues that have not been resolved