Jun 16, 2026
The RealReal reviews
2.8
33% would recommend to a friend
Rati Sahi Levesque
62% approve of CEO
34% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
2.0
Jun 13, 2026
you can make some money, but it's not worth it!
Former employee, less than 1 year
New York, NY
Recommend
CEO approval
Business Outlook
Pros
Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks
Cons
Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.
1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook
Pros
Working with designer items and high-value clients might sound appealing at first, but the overall experience fell far short of expectations. The environment and management made it difficult to enjoy what could have been a great role.
Cons
Constant driving and long hours, including weekends, just to attempt hitting unrealistic quotas. Pay is low for the workload and expectations, with heavy micromanagement throughout. High turnover is a clear issue—many inherited clients complained about inconsistency, lost items, and lack of follow-through. The culture feels cliquey and unprofessional, and the company’s polished linkedin image does not match the actual day-to-day experience.
Viewing 4 - 6 of 466 Reviews
