The RealReal reviews

2.9

35% would recommend to a friend

(1,598 total reviews)

Rati Sahi Levesque

70% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

the people I met here were awesome

Cons

quota heavy and felt like they only cared about numbers

2.0
Aug 3, 2025
Recommend
CEO approval
Business Outlook

Pros

meeting interesting people; working with a great group of sales colleagues; acquiring fashion industry knowledge

Cons

was honestly traumatic; horrible experience with team manager with little HR support; dealing with irate consignors who take their anger towards the company out on you; zero work life balance, legit forgot I had a non-work phone while working here

avatar
The RealReal Response
10mo
Thank you for taking the time to share your experience. While we’re glad you found value in your colleagues and the industry exposure, we take concerns about management, support, and work-life balance seriously. Your feedback is a reminder of the importance of strong leadership and clear, consistent communication across all teams. At The RealReal, we are continually working to improve our employee experience and appreciate your insights as part of that process. If you’d like to share more, please feel free to reach out at https://therealreal.allvoices.co/.
5.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, great benefits, good monthly bonus when goals are met. Clients and products are fun to work with!

Cons

Low staffing. Few entitled clients.

avatar
The RealReal Response
10mo
Thank you for sharing your feedback! We are thrilled to hear you enjoyed the team atmosphere, found value in our benefits, and appreciated bonus incentives. At The RealReal, we strive to create an environment where employees have a fun and positive experience. Feedback regarding staffing and clientele is important as we continue to grow. If you’d like to share more, please feel free to reach out at https://therealreal.allvoices.co/.
Viewing 79 - 81 of 1,598 Reviews

Glassdoor has 1,665 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.