The RealReal reviews

2.9

35% would recommend to a friend

(1,598 total reviews)

Rati Sahi Levesque

70% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jul 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The free water and coffee

Cons

The pay, the monotonous work, stick up their bum mananger

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The RealReal Response
10mo
Thank you for sharing your thoughts. We're glad to hear you had positive interactions with the team, and we appreciate your honesty around areas that didn’t meet your expectations. Feedback about compensation, work variety, and management style is important as we continue to improve the employee experience. If you’d like to share more, please reach out at https://therealreal.allvoices.co/.
5.0
Jul 26, 2025

Former trr

Recommend
CEO approval
Business Outlook

Pros

Loved the fashions brands and stores

Cons

Heavy call volume incoming to the que

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The RealReal Response
10mo
We appreciate your feedback and we're happy to hear you enjoyed working with the fashion brands and retail locations. We also understand that high call volumes can be challenging, and we’re continuing to look for ways to better support our teams in managing workload. If you’d like to share more, please reach out at https://therealreal.allvoices.co/.
3.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid title, experience in warm outreach, fast paced

Cons

Communication with managers is very low, fully remote role isolating, low base pay

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The RealReal Response
10mo
Thank you for sharing your experience. We're glad to hear that you found value in the role, especially the fast-paced environment and the opportunity to build your outreach skills. We also appreciate your honest feedback about communication, remote work, and compensation. These are areas we continue to evaluate and improve to better support our team members. If you’d like to share more, please reach out at https://therealreal.allvoices.co/.
Viewing 82 - 84 of 1,598 Reviews

Glassdoor has 1,665 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.