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      The RealReal

      Engaged Employer

      The RealReal reviews

      2.8

      35% would recommend to a friend

      (1,606 total reviews)

      Rati Sahi Levesque

      65% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      Oct 9, 2021

      The negative reviews aren’t lying

      Account luxury manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fellow employees were all gems, stock options, company atmosphere felt positive.

      Cons

      The only way to really do well is to spend 8 hours in your car driving around picking up your consignors items. Infrastructure is severely lacking, and consignors will harass you nonstop over things you have no control over. You’re definitely going to be working 10+ hours a day, 7 days a week if you want to make your quota and get your commission. Underpaid and overworked. Managers know this, every few months they’ll appease you with a meeting where they swear things will change but they never do. Consignors can be absolutely horrendous and cruel. Very little opportunity for upward mobility, unless you leave the department.

      1.0
      Oct 7, 2021

      not ideal for seasoned retail professionals

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dynamic environment, sustainability, consignment, variety of products

      Cons

      lack of structure, lack of strong leadership, lack of culture

      2.0
      Oct 7, 2021

      Unrealistic expectations

      Luxury manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      None! They overwork employees with outlandish quotas and don’t really care about their consignors other than to “get” their items. So you are also on the front line with no meaningful way to offer customer service to your clients. Company only wants to IPO

      Cons

      As above. I think best thing was bagel Friday’s.

      Viewing 946 - 948 of 1,606 Reviews
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      ReviewsThe RealReal reviews

      Glassdoor has 1,673 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.