The RealReal reviews

2.8

35% would recommend to a friend

(1,605 total reviews)

Rati Sahi Levesque

65% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,605 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Sep 21, 2021
Recommend
CEO approval
Business Outlook

Pros

1. higher salary ($60,000 base) than most fashion roles if you really want to be in the fashion world 2. "growing" fashion company 3. job security 4. takes employee health seriously 5. Diversity 6. Benefits are pretty good 7. work life balance if you are willing to not hit quota

Cons

1. Very hard to hit quota to get any commission - the base is minimal especially in SF with all of the taxes 2. Heavy lifting - I am a college athlete and this role feels like I am working at a moving company 3. Consignors treat me like a cleaning lady 4. Does not know how to scale properly / very unorganized internal structure -- This is their #1 fault and the reason people leave because of burn out, and why consignors are so angry because the communication during consignment process is unorganized 5. Always hiring because the time one person stays in the role is very short 6. I don't enjoy the in-home experience - it does not feel like i am in a corporate role 7. No internal growth opportunities/ career opportnities so if you are passionate about just this role then take it but if you are looking to grow internally and in your career then definitely look elsewhere 8. if you want a work life balance AND want to hit your quota / commission it wont happen

3.0
Sep 21, 2021

Needs Improvement

Recommend
CEO approval
Business Outlook

Pros

fun & exciting customer environment

Cons

no room for growth, makes it a competition between co-workers for job positions, bonuses really low conversion with expected goals to reach, no discount or perks of working

2.0
Sep 20, 2021

Don't recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met great coworkers who became my friends Got to meet interesting people on the job Can take a week day off if you're willing to be constantly working on the weekends

Cons

Long time employees are under valued No advancement. Constantly being fed fear tactics to hit quota or else you will be put on a performance plan which leads to termination. You will never get a raise due to uncapped commission that you will very very rarely manage to reach an upside on because hitting all quotas at once is designed to be incredibly challenging even though they make it sound like everyone does it: they don't

Viewing 967 - 969 of 1,605 Reviews

Glassdoor has 1,672 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.