The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 27, 2014
Recommend
CEO approval
Business Outlook

Pros

It's great to learn the basics of luxury brands. Would be a great base for anyone interested in fashion. This place is a stepping stone, not a permanent position. Lots of free lunches are also exciting.

Cons

Working for this company is an absolute joke. Upper and middle management appear to have no idea what they are doing. They do not know how to properly guide their employees. They are very gossipy and if you're not careful you can get caught up in the high-school like drama. I was surprised to see the men even act this way. The CEO doesn't care about anything but making more money and of course her precious Birkins. It's true what the other reviewers said, she will talk down upon her employees well within ear shot. Nobody likes to go into work feeling unsure about their superiors or their environment but that's exactly what you'll get. My manager ended up being stripped of all of her managerial duties and I was left in limbo for a while with no superior. Yikes. While this company may be a start-up, it needs to take itself more seriously. The managers here did not get their jobs based off of experience, they got the job based on having a friend who already worked there. Overall, it's a complete mess and I would not recommend this company to anyone. However, if this company is anything like the CEOs last company then I'm sure it won't be in business for long.

1.0
May 8, 2014

0% one-year retention rate among the tech team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There have been some super stars that have worked on the technical staff at The RealReal. Members of the team are a joy to work with.

Cons

Anyone investing in this company should really look at the business fundamentals, and ask why it is that the more traffic the site gets, the more money The RealReal loses. Additionally, it should be mentioned that within a year, the company burned through 2 CTOs and 3 VPEs. The current CTO is non-technical, and relies heavily on outsourced labor or employees who speak very little English.

Viewing 106 - 108 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.