The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Oct 16, 2020
Recommend
CEO approval
Business Outlook

Pros

The office environment was great. Enjoyed working with my immediate team. Not a difficult job

Cons

Low pay. No transparency. Shady practices. Unqualified management.

1.0
Sep 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Some talented employees but all are under extreme fear and stress because of toxic, discriminatory management.

Cons

Very toxic work environment. Management is filled with people who do not know what they are doing, and they use practices of fear, retaliation, discrimination, favoritism to keep employees in line. If you are an employee they do not like, they will make your life miserable so you quit on your own. HR is filled with incompetent people, and the poor leadership stems from their top executives and CEO. Don't believe the positive reviews because some managers make employees write 5-star reviews even if they are leaving on bad terms. Go to their Instagram and read the comments on their BLM posts from June. You will learn more about what employees experienced, especially POC.

1.0
Feb 26, 2020

Worst job I've ever had

Recommend
CEO approval
Business Outlook

Pros

working with clothes...but majority are pretty outdated and nothing anyone actually wants to wear

Cons

They make the job sound different than it really is when interviewing. Literally all you do is the same thing over and over all day everyday. You get racks after racks of clothes which you sort through individually, check for damages and then write their descriptions. And this is for 120+ items a day. I'm a pretty fast worker and typer and I could barely keep up with the ridiculous quotas. I felt like I hardly had time to pee and I had to rush through my lunch. I couldn't even take any of my other breaks so my days were just totally rushed and going because if you miss your goals 3 times, you're fired. Also, some managers were super unprofessional. Overall, the job itself just sucks. Anyone who isn't a manager is just miserable and pressured to meet insane goals and the job itself is extremely mundane.

Viewing 112 - 114 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.