The RealReal reviews

The company over works you and under pays you. You have to hit a MASSIVE production quota and you are treated like a robot. You work with photographers who do the same job as you but the pay amongst them are very different. The company doesn't appreciates it's employees and brushes off any complaints you make. The CEO even took away the company holiday party we had this year because of budgeting?? Although we all know she'll be attending one herself. If you really want to know the real REAL BS that goes on with this company, speak with any of the mannequin photographers.

Imagine being treated like you're in a sweatshop, being told to reach a goal of 180 items of clothing an hour that you have to authenticate as an untrained employee being paid $15 an hour for 10 hour days, and then getting told that the Forbes reports that say exactly that are "lies" from an email from the CEO. The company's management structure has obviously been flawed for quite some time. I don't know where Julie (CEO) got this idea of treating people like they were expendable, but nobody there is set up to succeed. The audacity for the CEO to say that Forbes is making up the quotas and the fact that we absolutely authenticated items? Why not just admit the truth and redesign your management structure. As a Copywriter, I went to several Authentication trainings that were mandatory, and assigned specifically to the Copywriting team. We would watch a slideshow, then be handed items trying to guess if they were authentic or not. There was no test to pass, and afterwards we would refer to the same slideshow. Not only did Copywriters authenticate items, but if it turned out that we thought that they were authentic but were not, we would receive demerits which would eventually lead to firing if we had enough. So the job is - measure the entirety of an item, write down the description including size, color, silhouette, closure, etc. etc., write an actual description for the site according to a formula, authenticate the item, write the exact fabric percentages, and do this entire process at least 180 times a day or get fired. Anyone at the warehouses will tell you this. It's not a secret. There is no conspiracy against the CEO or the company. This is frankly just the truth and Julie being caught in the act of managing poorly. One may also wonder why their warehouses are located in areas of the country populated mostly by people of color who need the immediate employment, even if it's short-lived. But that's none of my business.