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      The RealReal

      Engaged Employer

      The RealReal reviews

      2.9

      34% would recommend to a friend

      (1,600 total reviews)

      Rati Sahi Levesque

      66% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      5.0
      Nov 17, 2019

      Really Great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super friendly colleagues and environment

      Cons

      No cons, maybe more growth

      2.0
      Nov 13, 2019

      just another 'disgruntled' worker here

      Copywriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, free bagels on Fridays (I guess that's a pro?), shuttle bus, $50 Eatclub stipend monthly. The job is not terribly hard, but as all the headlines say, it's quite difficult to take the time to authenticate each and every item with our quotas (but we manage). It's very cool to see all of these products come in that I wouldn't see elsewhere. I will say that our training is getting more intricate and there is an obvious effort to better our practices and authentication process. Ever so often we have higher-ups come and visit the warehouse, but it always feels forced. It's very us and them. They stop by every few months to say hey, we're here for you, and then leave. Don't really know if that's a pro or con, as I know many other large companies hardly ever have their CPOs come to the warehouses as often as they do.

      Cons

      HR and management are god awful. No room for growth. I wonder how many employees end up in their corporate offices after working in their warehouse facilities when they make it so difficult to change positions or move up. You have to be in one role for a year if you want to switch to any other type of role. Management hardly gives you any time off. It's as though keeping your job > living your life. Replacing us with automation goes to show that the copywriting position that once was is really quite a simple task now, and yet we get all the blame when we make mistakes. Furthermore, if you're going to replace much of what we do, why not allow us to take time off?! I enjoy writing and looking at vintage or archival pieces when we receive them, but by allowing automation to replace our copy, I think it undermines the history and thought of designers' works. If this is a fashion company, then you should be highlighting highly-coveted archival pieces. I have seen so many famous pieces sell for much cheaper than market price because copywriters do not have proper training or education on fashion history.

      4.0
      Nov 11, 2019

      Really cool place to work

      Client account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will learn a lot here about PaaS sales. You will use relevant technology that is transferrable to many different jobs. The environment is unique and interesting where you are looking at cool products daily and learning about ROI.

      Cons

      Pay is low for the industry but this is expected with entry-level sales jobs

      Viewing 1303 - 1305 of 1,600 Reviews
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      ReviewsThe RealReal reviews

      Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.