The RealReal reviews

Once I left I realized how terrible it was and needed time for both emotional and psychical recovery. This job violates so many labor laws. This job has mandatory overtime ( 9 hours a day every at the last week of the month), working 6 consecutive days at the end of the month, no holidays off, quotas changing without pay compensation, exploitation of workers without college degrees, wage slavery, manipulation of employees from HR and management

At first it seems like a pretty good job that can potentially become a career. After a few weeks you are expected to hit a ridiculous goal. I promise your eyes, back, and shoulders will be killing you after 6 months. Everyday for 8+ or 10+ hours you sit at your tight desk with terrible lighting and process items all day long. The goal is constantly being raised for no reason. Because of this, it forces copywriters to rush to hit the goal causing mistakes and sloppy work. ( That’s why Therealreal.com is a mess and filled with grammatical errors ) Not every item goes through the authentication department.... like they market... MOST of the product is being “authenticated” by a team of copywriters that only have experience in a retail store. Most of these people have 0 training in luxury fashion besides the 50 slideshows that are constantly being emailed to them from the authentication managers. On top of authenticating every single item, you will be expected to price and add collection information if you can find it on GOOGLE... The management team is a bunch of childhood besties; especially the directors. You literally have no one to confide in when things aren’t right. You will be treated unfair after you open up. Promotions and raises are made up out of thin air and given to uneducated/ unqualified individuals.... Promotions overall are handed out based on ‘enthusiasm, style and grace’ rather than knowledge and what that person brings to the table... and that’s just in the copywriting department, the receiving team is another problem.