Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The RealReal?

34% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Luxury Manager (67) , Authenticator (66) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Sales (16) , Valuation Manager (16) , Business Development Representative (BDR) (14) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 97 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 78 reviews)); "Great opportunity and coworkers to join the team!" ((in 50 reviews)); "There a a great culture and a lot of freedom" ((in 30 reviews)); "Flexible schedule to adjust accordingly for your time" ((in 20 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 153 reviews)); "He hired terrible managers who were incompetent and did whatever he said even if it was a bad decision." ((in 76 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 46 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 36 reviews)); "HR and senior leadership then rushed me to another team." ((in 36 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

What are the top reviewed The RealReal locations?

New York , San Francisco , Secaucus , Perth Amboy , Los Angeles , Phoenix , Brisbane , Chicago , West Hollywood , Atlanta , Washington , Dallas , Jersey City , Houston , Newark , Austin , Miami , SoHo , Newport Beach , San Jose , Boston , Elizabeth , Virginia Beach , Irvine , South San Francisco , Las Vegas , Philadelphia , California , Tampa , Midtown New York

The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,600 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Jan 21, 2025

Like working in an assembly line

Copywriter

Recommend

CEO approval

Business Outlook

Pros

I got to see a lot of cool styles and brands

Cons

As a copywriter in Perth Amboy, I was literally working in a warehouse. I had a nearly impossible quota and it was like being on an assembly line, I felt like I could hardly even use the bathroom to meet the quotas. Super high turnover because of this. Also the people working at this location were super classless.

The RealReal Response

1y

Thank you for sharing your feedback. We truly appreciate your perspective and are sorry to hear that your experience did not meet your expectations. At TRR, we strive to create a work environment that is supportive and respectful for all our employees. We understand that meeting performance expectations can be challenging, and we’re committed to ensuring that quotas are fair and manageable while maintaining a healthy work-life balance. We also take concerns about workplace culture very seriously. We work hard to build an inclusive, respectful, and collaborative environment for all our teams. If you’d be willing to share more about your experience, we encourage you to reach out to us at trrfeedback@therealreal.com so we can better understand and address your concerns.

4.0

Jan 20, 2025

Nice job

Copywriter

Recommend

CEO approval

Business Outlook

Pros

It was really cool to see all the pieces and I had a very self motivating job. Earphones allowed. Super chill.

Cons

There was a minimum items per hour for authenticating.

The RealReal Response

1y

Thank you for sharing your thoughts with us! We're glad to hear that you enjoyed seeing all the pieces and that the work environment allowed for some autonomy and flexibility. We understand that the minimum items per hour for authenticating can feel like a challenge, and we’re always looking for ways to ensure that our performance expectations are balanced with a healthy, sustainable work pace. If you have any further feedback or suggestions on how we can improve, please don’t hesitate to reach out to trrfeedback@therealreal.com. We appreciate your input and are committed to making The RealReal an even better place to work!

3.0

Jan 15, 2025

Low Pay and Unorganzied Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Fun industry with nice manager

Cons

Horrible pay especially for the area and high dollar items sold

The RealReal Response

1y

Thank you for sharing your feedback with us. We're glad to hear you enjoyed the industry and had a positive experience with your manager! We understand that compensation is an important factor, and we’re constantly evaluating our pay structures to ensure we remain competitive, especially in relation to the cost of living and the value our employees bring to the company. If you’d like to discuss your concerns further or provide more specific feedback, please don’t hesitate to reach out to us at trrfeedback@therealreal.com.

Viewing 130 - 132 of 1,600 Reviews

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Jobs at The RealReal

Business Development Representative - Tuesday through Saturday or Sunday through Thursday

Business Development Representative - Tuesday through Saturday or Sunday through Thursday

Business Development Representative - Tuesday through Saturday or Sunday through Thursday

Business Development Representative - Tuesday through Saturday or Sunday through Thursday

Business Development Representative - Tuesday through Saturday or Sunday through Thursday

The RealReal

The RealReal reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Like working in an assembly line

Nice job

Low Pay and Unorganzied Company

Top companies for "Compensation and Benefits" near you

Jobs at The RealReal