Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The RealReal?

34% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Luxury Manager (67) , Authenticator (66) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Sales (16) , Valuation Manager (16) , Business Development Representative (BDR) (14) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 97 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 78 reviews)); "Great opportunity and coworkers to join the team!" ((in 50 reviews)); "There a a great culture and a lot of freedom" ((in 30 reviews)); "Flexible schedule to adjust accordingly for your time" ((in 20 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 153 reviews)); "He hired terrible managers who were incompetent and did whatever he said even if it was a bad decision." ((in 76 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 46 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 36 reviews)); "HR and senior leadership then rushed me to another team." ((in 36 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

What are the top reviewed The RealReal locations?

New York , San Francisco , Secaucus , Perth Amboy , Los Angeles , Phoenix , Brisbane , Chicago , West Hollywood , Atlanta , Washington , Dallas , Jersey City , Houston , Newark , Austin , Miami , SoHo , Newport Beach , San Jose , Boston , Elizabeth , Virginia Beach , Irvine , South San Francisco , Las Vegas , Philadelphia , California , Tampa , Midtown New York

The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,600 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Dec 11, 2024

Needs improvement

Luxury manager

Recommend

CEO approval

Business Outlook

Pros

Luxury brands, diversity within staff

Cons

Disorganized, constantly losing people’s items, chaotic, unrealistic metrics

The RealReal Response

1y

Thank you for taking the time to share your experience. We’re glad to hear that you appreciated the diversity within our staff and the luxury brands we work with. We’re sorry to hear that you encountered challenges with organization and the management of items. These are concerns we take seriously, and we are continuously working to improve our processes to better support both our employees and the business. We appreciate your feedback as it helps us in our ongoing efforts to enhance the employee experience. If you’d be willing to discuss your thoughts in more detail, please reach out to us at trrfeedback@therealreal.com.

2.0

Dec 8, 2024

Stay away unless you want to be taken advantage of for minimum wage

Photographer

Recommend

CEO approval

Business Outlook

Pros

The people you meet, bonuses, & benefits. That’s basically it.

Cons

Managers are awful & favorite people who do not deserve it. They target certain people to try to get them to quit, & if they don’t then they’ll find a way to fire you. Pay sucks.

The RealReal Response

1y

Thank you for sharing your feedback. We’re pleased to hear that you appreciated the people you met, along with the bonuses and benefits. At TRR, we’re committed to fostering an environment where all employees feel valued and supported. We’re sorry to learn that your experience with management did not meet expectations. If you’d like to provide more specific details about your experience, we invite you to reach out to us at trrfeedback@therealreal.com. Thank you again for your feedback.

2.0

Dec 6, 2024

Ok to start for resume

Consignor relations representative

Recommend

CEO approval

Business Outlook

Pros

Make professional relationships and learn

Cons

Horrible management, too controlling, doesn’t allow room for errors

The RealReal Response

1y

Thank you for sharing your experience. We’re glad to hear that you were able to make professional relationships and learn during your time with us. However, we’re sorry to hear that your experience with management did not meet your expectations. At TRR, we strive to create an environment that allows for growth and learning, and we understand that management plays a crucial role in fostering that. If you'd like to provide more details or discuss your experience further, please don’t hesitate to reach out to us at trrfeedback@therealreal.com.

Viewing 139 - 141 of 1,600 Reviews

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Jobs at The RealReal

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

The RealReal

The RealReal reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Needs improvement

Stay away unless you want to be taken advantage of for minimum wage

Ok to start for resume

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Jobs at The RealReal