The RealReal reviews

2.9

34% would recommend to a friend

(1,599 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jun 30, 2017

Department/Team Affects Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great people Gain lots of experience & exposure due to smaller size. Possible to move up—if you're patient (and a squeaky wheel)

Cons

Work/life balance varies greatly between departments. Communication between teams can be lacking

avatar
The RealReal Response
8y
Thanks for writing. We agree--we need to improve communications and want everyone to have the best experience possible with us.
1.0
Jun 28, 2017

Not so RealReal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for this company.

Cons

If you want to be worked like a slave with no positive encouragement this is the place for you. I have never felt so put down at a job before. People with educated backgrounds who are taleneted suddenly turn into robots month to month. You don't matter at this company. No one cares about you, not even HR. Management is all catty gossip queens. You constantly see new faces because people are to smart to stay at a company like this that's extremely unprofessional. I would never recommend a company like this, who doesn't even bother to put AC or a heater in the warehouse for the employees. All they want you to do is work faster faster faster and screw the quality of your work because it's all about numbers.

1.0
Jun 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Free pizza but you'll get tired of it. You'll meet some amazing people.

Cons

I wouldn't be a decent person if I didn't warn the next person about this place. There are no words to describe how unprofessional my experience at trr has been! It's worse than high school. I never worked in a more shady/caddy/ and toxic environment than this. Dear upper management ..don't be fooled by "Goals" being met that doesn't mean employees are happy. Trr has no culture what's so ever. Management will blame people's attitudes for the poor moral of the team when its just a reaction to poor attitude, unprofessionalism, fakeness and shadiness. I have never worked in a place with a manager more unprofessional & childish than this one. Changes have to be made ! So sad that people are scared to go to HR Because their scared of retaliation & have no hope that anything will be done to protect them. Most employees feel HR is there for the protection of the company, and not the people. This place will forever be a revolving door where the good talented people will desperately look for an escape plan & run out fast because of how terrible their experiences have been. I have witnessed numerous people from different departments outside crying because of how bad the work environment is. Look around theres different faces every couple of weeks. Having any kind of confidence will be your enemy at this company. As well as having any sort of positive opinion towards change. A company that prides them self on luxury goods who caters to a higher end clientele can't even give employees who work tirelessly to get their job done a positive work environment worth their time. Finally, Please do not expect any incentives, bonuses, any sort of appreciation for giving you're all to the role.

Viewing 1480 - 1482 of 1,599 Reviews

Glassdoor has 1,666 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.