The RealReal reviews

2.9

35% would recommend to a friend

(1,598 total reviews)

Rati Sahi Levesque

70% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

- Quick and changing market keeps things new and interesting - Flexible model allows teams to collaborate, identify and react - Focused on impact over effort; prioritization is central

Cons

- Quickly evolving so you need to be comfortable with ambiguity and learning - Startup meets large business so still figuring out some pipelines and swimlanes - Lean teams need to focus on impact over effort to maintain work-life balance

1.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

You get a lunch stipend. That's it.

Cons

Off the bat, the work is the same day in and day out. I listen to podcasts to pass the time but it doesn't help much. You are expected to reach a quota every day. At first it seemed achievable, but they've raised it so high up that I can no longer reach the quota anymore, even on a good day. They've raised it twice and I have worked here less than a year. And you will not be paid more to do more. Management is horrendous. Information is constantly changing. If you have any complaints don't expect them to resolved. I've been talked down upon as if I'm stupid, even in a case when they were giving me incorrect information and I was trying to politely correct them. Overtime all the time. Expect to be told you need to do mandatory overtime the week of. Expect to do overtime way more often than you think. Expect paid holidays to be taken away from you less than a week beforehand. All of these stresses has caused me to fall into a depression that has effected me in and out of the workplace. I used to be excited for life and now all I do is dread, or sometimes have panic attacks, over the next time I have to work. Oh and yes, I've tried therapy. The company offers free sessions! ....but only 6 free sessions. The rest I cannot afford on the pay I'm given. Thank you The RealReal on the damage you have caused on my psyche.

1.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

The only pro was that I met great people there - most of whom have left the company.

Cons

Where to begin? Terms commonly used by people that work there (and I'm trying to be as pc as possible): soul sucking, dysfunctional, disrespectful, unorganized, corrupt, embarassing, sad, depressing, unprofessional, etc. The upper management there gets paid a ton, too much, and the people who do the grunt work don't even get benefits. It is a sad place to work if you aren't constantly sucking up to certain people and even more sad if you have an ounce of individuality. Also, as a Director there, I was constantly working all hours and getting "SOS" texts and emails in regards to things like personal returns for upper management who would buy personal items on their work credit cards. Pathetic.

Viewing 13 - 15 of 1,598 Reviews

Glassdoor has 1,665 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.