The RealReal reviews

2.9

35% would recommend to a friend

(1,599 total reviews)

Rati Sahi Levesque

70% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

You work hands on with merchandise but still not worth it.

Cons

Management is inexperienced, unapproachable, non-supportive, lacks imagination, delegates others to do work they are supposed to be doing to make it seem like department runs smoothly (it does not). I can go on forever but I will simply say...just don't the slow death is not worth it. The people that run departments run it like a high school drama show that is not entertaining and will only deter you from continuing your career in fashion. This is where your passion will go to die.

3.0
Feb 20, 2017
Recommend
CEO approval
Business Outlook

Pros

-If you're interested in fashion, there are a lot of fun products to look at. -Free food; I saved so much on groceries while working here -It's a big company, so you're bound to make at least a few friends that you enjoy spending time with -Good for people who are individual workers and like alone time -Lots of opportunities for overtime if you need extra money, overtime doesn't need to be approved -HR department was good -Good insurance

Cons

-Many people were very snobby and there was a huge divide between the operations teams and the higher up departments. Some of the employees here make you feel like you're trash. -It's a start up, so everything can be disorganized. There isn't a ton of communication between departments, so your boss's boss probably has no idea of what's actually going on in your department or how to run it. -Lots of mandatory overtime -There is often visible tension between employees and their managers. -Quotas make you feel like meaningful work doesn't matter, just the numbers. -HUGE pay gap between executives and lower down employees -Shady safety standards. Once there was a gas leak and the management wouldn't let us leave work even though it was a safety hazard.

Viewing 1498 - 1500 of 1,599 Reviews

Glassdoor has 1,666 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.