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      The RealReal

      Engaged Employer

      The RealReal reviews

      2.9

      35% would recommend to a friend

      (1,598 total reviews)

      Rati Sahi Levesque

      70% approve of CEO

      35% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Work/Life balance

      2.8

      Culture & values

      2.8

      Compensation and benefits

      2.5

      Senior management

      2.5

      Career opportunities

      The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jun 6, 2015

      What a nightmare

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free meals 3 times a week (unless you have diet restrictions, then you're out of luck), snack day on wednesday, health insurance (bad but at least included).

      Cons

      The most unprofessional, toxic work environment I've ever had the displeasure to work with. One of the middle managers there was given way too much freedom to reign without being monitored and without adequate work experience to handle her rapidly growing team. She thought she could gossip about other employees within earshot and cross the line personally with some of her subordinates. We often wondered what the hell she would do all day besides that. There was absolutely no work life balance, especially after they moved the office to another state (which they knew about before they hired me, yet didn't care to let me know until 1 month after I had been hired).

      1.0
      Apr 29, 2015

      Dismal at Best

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free junk food and since there is a 20 word minimum - This company is a circus, so that's been fun to observe

      Cons

      This company is constantly patting itself on the back for a job well done, yet how in any sane realm could a company have 100 million in ARR and still be deep deep in the red? The business model isn't scalable. The CEO is extremely nasty unless you work upstairs and partake in the Kool-aid. (Not to mention the fact that ever since TRR took over their Glassdoor account several 5 star reviews with basically identical phrasing e.g. 'hyper-growth' and the like have cropped up, hint hint). This company is full of people who are 'working hard' but what it is that anyone is working on is incredibly difficult to discern. If you don't look busy with your behind in your chair, then others will point to you as someone who isn't a good worker. There is not a 'quality over quantity' culture here. This company is a clever amalgamation of smoke and mirrors and I will say that it is astounding that it hasn't collapsed in on itself like a dying star, although when it does the fallout should be spectacular.

      4.0
      Apr 1, 2015

      Copywriter

      Senior copywriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Current employee- Definitely a booming business that's rapidly growing. Great coworkers and management. Julie the CEO is very kind and is approachable unlike many other CEO's of companies. Majority of employees will never even meet or know their CEO's, or probably ever get the chance to talk to them. She's really involved and personable. We do get food everyday- which was stated previously that its bad food that they have catered... I didn't know Segovia, Blue Moon, every variety of pizza on the planet, Italian food, bagels, cake and so much more was so bad...? No, it's not bad at all it's actually great! Some companies don't even cater employees food at all.. I enjoy the hours it's a 8:30-5 job so my work/life balance is just right. Because the company is still so young, management likes to hear suggestions from employees which is a plus. The work atmosphere is good- everyone is friendly and I'm actually really satisfied with the company and my position. We also have weekly meetings to update staff on product knowledge and more which is beneficial for educational growth.

      Cons

      I would say the repetitive tasks that we do daily can definitely get boring. Going to help other departments is sometimes annoying too but it helps improve upon different skills also.

      Viewing 1570 - 1572 of 1,598 Reviews
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      Glassdoor has 1,665 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.