The RealReal reviews

Don’t even think about asking for days off-DTO is a joke Favoritism Petty management

The consignors are HNW and loyal, mostly because of the reps. Those are assets that get overlooked by the company and management. Leadership operates in a vacuum; they meet exclusively amongst themselves, and bias and a false sense of security (maybe not so false) are the norm. If you are in sales with a new idea, voice, or strategic opinion, expect it to fall on deaf ears. Management literally refuses to speak to consignors and would rather just have the issue go away than nurture the client. There has never been a strategy for client retention. For a self-proclaimed "tech company", the tools/strategies provided to sales are repetitive and outdated. There is zero path for growth. There used to be a leadership development program, but it was soon shuttered because the bench of waiting potential candidates became too big. There is more interest in protecting management silos than in developing the next generation of leadership. It's a churn and burn model disguised as a luxury experience. This job is best for a process-oriented, rule follower who would benefit from a recognizable luxury brand on their resume.