The RealReal reviews

2.9

35% would recommend to a friend

(1,598 total reviews)

Rati Sahi Levesque

70% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 28, 2020

HR Please stop FAKING positive reviews.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s a job. Read the cons.

Cons

I usually check Glassdoor for reviews to better understand how a company operates and functions from an insiders perspective. Although I didn’t listen to the negative feedback of current and past employees, I decided to see it and experience it myself. I’ve been in this company for quite some time and fully observed the anatomy of the work place. And let me tell you... I should’ve listened to the negative reviews. They are spot on. I don’t want to repeat anything else that has been said here. But let me absolutely 100% confirm that they are begging/paying people to review this company as if it is a “5 star wonderland.” It is not. You can not trust anyone in this company even the people that call themselves “Human Resources” if you have any type of troubling concern, they are not there to protect you (the employee) but protect management and save face. They are completely useless just like these FAKE 5 star reviews.

1.0
Jun 28, 2017

Not so RealReal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for this company.

Cons

If you want to be worked like a slave with no positive encouragement this is the place for you. I have never felt so put down at a job before. People with educated backgrounds who are taleneted suddenly turn into robots month to month. You don't matter at this company. No one cares about you, not even HR. Management is all catty gossip queens. You constantly see new faces because people are to smart to stay at a company like this that's extremely unprofessional. I would never recommend a company like this, who doesn't even bother to put AC or a heater in the warehouse for the employees. All they want you to do is work faster faster faster and screw the quality of your work because it's all about numbers.

1.0
Jan 8, 2022
Recommend
CEO approval
Business Outlook

Pros

There are no pro’s about working for this company.

Cons

Talent Acquisition “Executive Leadership” team are anything but leaders. They fostered a toxic environment that thrives on gossip and cliques. You can totally tell who the favorites were. The weekly meetings were always a waste of time. Just an excuse for the “leaders” to praise themselves and their favorites. Poor Communication with leadership and Hiring Managers. It would take a week or two to hear back from them, even after sending multiple emails. There were also a lot of cliques with Hiring Managers and other recruiters, with HM’s going behind your back. Poor Salaries-Candidates would often turn down job offers, mainly due to the lousy salary and seeing the poor reviews for the company. I had candidates tell me they were being offered $50-$60,000 more at another job, and of course want to go with the higher salary position. This company wants highly experienced people at a below average salary. No Discounts. Never worked for a company where they don’t offer some kind of discount or credit for their product offerings. Most businesses want employees to be able to shop at the business, and a discount helps encourage that. The employees making little more than minimum wage would never be able to afford much from the site without some kind of discount. High Turnover-in pretty much all areas of the company, including recruiters. You’d be hard pressed to find an employee that has been here longer than a year or two. I felt so relieved when I left The RealReal and encourage others to look elsewhere for work.

Viewing 22 - 24 of 1,598 Reviews

Glassdoor has 1,665 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.