employer cover photo
employer logo
employer logo

The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) reviews

3.8

73% would recommend to a friend

(949 total reviews)
avatar

Brett Beveridge

79% approve of CEO

69% positive business outlook

The Revenue Optimization Companies (T-ROC) has an employee rating of 3.8 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Revenue Optimization Companies (T-ROC) employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

949 reviews
1.0
Jun 8, 2018

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High expectations, bad pay, horrible leadership.

Cons

I was lied to from day one. The communication is horrendous. Favoritism is ramped in the company. You’re not paid enough for what’s expected of you......I could write an entire essay on the problems with the company. It’s far too much for this review section.

1.0
May 16, 2017

No life.

Recommend
CEO approval
Business Outlook

Pros

75% off phone bill. Customers were great. Health Benefits. Trying real hard to get 20 words for pros, not many.

Cons

No training. Commissions not as promised. Blatantly lie to customers, just to make an extra buck! Slow Internet makes it difficult to help customers. They don't care about Work/Life balance. Worked 2 months open to close with NO DAYS OFF, seriously not being dramatic.....Open to close with NO DAYS off for 2 months.

1.0
Jan 18, 2018

Nowhere to go

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job if you’ve never had one before, live at home with your parents, and don’t look for benefits or tuition reimbursement. You rarely see your manager depending on your proximity to their home location. Dependable bi-weekly paychecks-not commission based-partial reimbursement for travel. Dental coverage is really the only true perk and Vision coverage and $50k of AD&D is complimentary.

Cons

No upward mobility for people above 35 or women and no awards or bonuses for anyone less than upper management. Ageism, discrimination, and complaints about management are definitely not taken as seriously as they claim. The company threw a big holiday bash to celebrate at HQ 12/17 in Florida but didn’t reward or even formally thank the people that do the work that pays for their party, jewelry, and suits. They blasted their good times video all over social media and they have no problem exploiting you for their marketing purposes. Lots of promises and no follow through when it comes to advancements. The WORST medical care costs I have ever seen - upwards of $800/month for two people. They say they have an open door policy but it’s only if it’s complimentary as all issues defer back to the manager who might actually be the main source of the problem. People have been let go for questionable reasons, one manager lied under oath to Unemployment about performance of an employee but they send a lawyer to those hearings to cover themselves. Some contracts aren’t even provided proper resources to be successful and when challenged, the push back is always money although they brag about having the biggest year. I should mention that they run alongside a handful of different company names, Big Bang Enterprises, Mobile Insight, Retail Operators, Consumer Insight, Symbits, and TROC.

avatar
The Revenue Optimization Companies (T-ROC) Response
8y
I am so disappointed that your experience was less than stellar here. I would be more than happy to discuss with you as would one of our People Experience folks. It is our intention and goal to ensure consistent communication with your manager whether in person , video or phone. We never discriminate on age and have employees in every age bracket working for us.
Viewing 4 - 6 of 949 Reviews

Glassdoor has 974 The Revenue Optimization Companies (T-ROC) reviews submitted anonymously by The Revenue Optimization Companies (T-ROC) employees. Read employee reviews and ratings on Glassdoor to decide if The Revenue Optimization Companies (T-ROC) is right for you.