Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TherapyNotes

      Engaged Employer

      TherapyNotes reviews

      4.1

      78% would recommend to a friend

      (106 total reviews)

      Bradley S. Pliner

      89% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      TherapyNotes has an employee rating of 4.1 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      106 reviews
      1.0
      Jan 9, 2026

      Unprofessional Company- seek employment elsewhere

      Product specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most non-leadership people are qualified and good to work with.

      Cons

      The leadership is the worst I have ever encountered. Unprofessional, lack of communication abounds, out of touch with their employees, change for the sake of change, unqualified individuals seem to move up in the company.

      3.0
      Jul 18, 2025

      Okay, but management is out of touch

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are generally wanting to help No egos A lot of infrastructure and services are being overhauled or re-architected so there's an effort in gaining stability

      Cons

      Project management feels haphazard and confusing. Communication is a struggle - meetings get canceled, the people with knowledge are usually too busy to help, discussions can eat up a lot of time without getting to a resolution, outreach for help is sometimes unanswered. Management doesn't have a good handle on what work is being done or the people doing it in the IT department. Decisions are made at the top and then dictated without buy-in from the people doing the work or maintaining the systems. There's a lack of trust between leads, architects and managers and the regular engineers - agency and decision-making aren't shared. You have to log your time for every hour you worked, every day and submit a time sheet.

      5.0
      Jul 1, 2024

      Plan on Staying & Growing

      Customer success representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      In office culture is fun: free snacks and drinks. There is a beanbag room which is good for a chill moment. There is a pool table and multiple gaming cabinets. There are company lunches and other various events. Training is extensive to ensure you understand the product and your role surrounding the product. When I bring up concerns or the like with management, it feels like I am heard and then actions occur to prove I was heard. There is room for growth here. It feels good to know I work for a company that supports the mental health community.

      Cons

      Like with any customer service role, some of the customers are not pleasant to work with.

      Viewing 31 - 33 of 106 Reviews
      Related searches: TherapyNotes jobs | TherapyNotes salaries | TherapyNotes benefits | TherapyNotes interviews
      ReviewsTherapyNotes reviews

      Glassdoor has 107 TherapyNotes reviews submitted anonymously by TherapyNotes employees. Read employee reviews and ratings on Glassdoor to decide if TherapyNotes is right for you.