Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at TherapyNotes?

78% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.1 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Service Representative (11) , Customer Success Representative (11) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Management is diverse and for the most part you will be matched with your work style." ((in 8 reviews)); "excellent benefits, PTO" ((in 7 reviews)); "Great work life balance" ((in 6 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 6 reviews)); "Flexible schedules, great environment, fair opportunities, promoting from within, friendly people." ((in 5 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 6 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Dallas , Denver , Bensalem , Doylestown

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TherapyNotes

TherapyNotes reviews

4.1

78% would recommend to a friend

(106 total reviews)

Bradley S. Pliner

89% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

4.0

Career opportunities

3.8

Senior management

TherapyNotes has an employee rating of 4.1 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

106 reviews

5.0

Sep 12, 2023

Great Workplace

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

For the last 5 years TherapyNotes has provided me with a mentally healthy workplace. They have been understanding and flexible with life outside of work and are sensitive to personal needs. They go above and beyond what most employers will do to ensure that their staff is taken care of. They provide a workspace that is fun and safe as our daily tasks can be daunting at times. I've never been with a company that puts their employees first. They ensure that we are properly trained so that we can maintain the highest level of good customer service. There is so much room for growth within the company so if you're motivated you'll progress.

Cons

I have no cons at this time.

3.0

Sep 10, 2023

Okay, but a lot of pressure on Multitasking

Customer success representative

Recommend

CEO approval

Business Outlook

Pros

Office is nice and good benefits

Cons

A lot of pressure to multitask due to taking incoming calls and having to send follow up emails immediately. No real break in between calls to fully focus on just the one customer

1.0

Aug 31, 2023

Breaks employment laws

Employee

Recommend

CEO approval

Business Outlook

Pros

No good reasons to work here.

Cons

This company does not understand that they need to follow employment laws for the state that an employee resides in, especially with regard to separation and timing of last paycheck. If they can't get this right, that pretty much tells you all you need to know about everything else. Not much works well when a CEO insists on being directly involved in every decision.

TherapyNotes Response

Not every hiring decision is the right one. This individual was not up to the task. Best of luck to him.

Viewing 43 - 45 of 106 Reviews

Jobs at TherapyNotes

Senior Software Developer (Agentic Development)

Senior Software Developer