Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 43 reviews)); "You will most likely find great people here and lasting friendships." ((in 17 reviews)); "Good benefits (free meals, gym, laundry, and others I did not use)" ((in 14 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 8 reviews)); "Coworkers can be awesome and cafeteria is a nice perk" ((in 6 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"pay is low to start but if you do a good job you can move up the 'ladder' quickly" ((in 32 reviews)); "Poor management" ((in 14 reviews)); "person meetings with different managers." ((in 10 reviews)); "Upper management is closed minded." ((in 8 reviews)); "Low salaries, top" ((in 8 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

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TicketNetwork

TicketNetwork reviews

2.8

28% would recommend to a friend

(89 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jun 1, 2019

Stay away if you’re not a sheep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cafeteria food , casual dress

Cons

Shady company, treats employees like they are replaceable, low salaries. HR uses scare tactics like a middle school principal office; very backwards from what they attempt to present themselves as. Management is rude and unqualified. It was almost like a white GET OUT. Stay away if you value yourself and an individual. No job security

TicketNetwork Response

Hi, I'm sorry you feel this way. But thank you for commenting. Let me just share with you some things we are trying to do to make things better on the management side. One thing is flattening the organization. Make our goals much clearer for a manager. But more importantly, having a confidential reporting system. So far I've gotten more than 40 reports and suggestions. many are totally anonymously. things are changing. Thank yuo for taking a chance on us I'm sorry we failed you.

3.0

Jan 30, 2019

Good Place to work

Executive manager

Recommend

CEO approval

Business Outlook

Pros

Great environment, free food and beverages all day. High tech, extremely clean and health oriented. No smoking.

Cons

Not very diverse, excessive work in many departments. Limited options depending on race. Long hours for salary, dept do not work well together.

1.0

Nov 26, 2018

HAS CHANGED FOR THE WORST

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free food is about it, if you choose to eat it

Cons

Having worked there for many years and having seen many management changes things have gone significantly downhill recently. There was a time when good talent was appreciated, those days are long gone along with many of the talented people who have also left. The demands have become unreasonable and extreme, pay is low, promises not kept. There is no company focus, no appreciation, no communication and no future here.

Viewing 34 - 36 of 89 Reviews

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Jobs at TicketNetwork

Executive Support Specialist

VP Application Development