Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 43 reviews)); "You will most likely find great people here and lasting friendships." ((in 17 reviews)); "Benefits are great." ((in 10 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 9 reviews)); "Free cafeteria food." ((in 7 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"low pay high cost of health care." ((in 29 reviews)); "person meetings with different managers." ((in 10 reviews)); "Upper management is closed minded." ((in 8 reviews)); "Low salaries, top" ((in 8 reviews)); "Disorganized and training was very unprofessional" ((in 4 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

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TicketNetwork

TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.3

Career opportunities

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

206 reviews

5.0

Aug 10, 2018

Perfect Place for Notable People

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

First place I have worked that people say hello to me by name in the hall, even when I do not work directly with them. Opportunity to take on ownership of things that are at risk of failing or falling into the gap, just by asking. Flexible role and responsibility.

Cons

The market/business runs round the clock. Working schedule has to adjust sometimes.

2.0

Aug 1, 2018

Good for a first job, not much else.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a good place to work with good benefits including free food. People are very friendly and have a good work life balance.

Cons

This is where it gets interesting. They pay their employees VERY poorly for the jobs they do. They generally hire people straight out of college and pay them way below what they are worth which means employee turnover is very high. On top of this there are next to no advancement opportunities, and it is incredible hard to get a raise.

2.0

Jul 31, 2018

Toxic

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Free kitchen/gym/laundry for employees Decent amount of time off the longer you work there.

Cons

The call center gets catty, almost like high school

Viewing 64 - 66 of 206 Reviews

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Jobs at TicketNetwork

Executive Support Specialist

VP Application Development

Contact Center Associate I (Remote)