Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 43 reviews)); "You will most likely find great people here and lasting friendships." ((in 17 reviews)); "Benefits are great." ((in 10 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 9 reviews)); "Free cafeteria food." ((in 7 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"low pay high cost of health care." ((in 29 reviews)); "person meetings with different managers." ((in 10 reviews)); "Upper management is closed minded." ((in 8 reviews)); "Low salaries, top" ((in 8 reviews)); "Disorganized and training was very unprofessional" ((in 4 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

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TicketNetwork

TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.3

Career opportunities

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

206 reviews

1.0

Jun 7, 2019

Wouldn’t recommend

Software quality engineer

Recommend

CEO approval

Business Outlook

Pros

Learn how agile should work

Cons

Inexperienced management, too many meetings, low pay, very stressful environment

1.0

Jun 1, 2019

Stay away if you’re not a sheep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cafeteria food , casual dress

Cons

Shady company, treats employees like they are replaceable, low salaries. HR uses scare tactics like a middle school principal office; very backwards from what they attempt to present themselves as. Management is rude and unqualified. It was almost like a white GET OUT. Stay away if you value yourself and an individual. No job security

TicketNetwork Response

Hi, I'm sorry you feel this way. But thank you for commenting. Let me just share with you some things we are trying to do to make things better on the management side. One thing is flattening the organization. Make our goals much clearer for a manager. But more importantly, having a confidential reporting system. So far I've gotten more than 40 reports and suggestions. many are totally anonymously. things are changing. Thank yuo for taking a chance on us I'm sorry we failed you.

5.0

May 1, 2019

Amazing opportunity to "make yourself"

General counsel

Recommend

CEO approval

Business Outlook

Pros

TicketNetwork is a place where you can work hard, take on reach projects and really advance your career more than you'd have initially thought. The other co-workers are wonderful and a joy to be around. It's also a place where you can be your genuine self (it's not stuffy and overly formal). Senior Leadership is willing and able to help you push yourself to learn new skills IF you lean in. You really can have a true/recognizable impact on large scale projects.

Cons

This is not a job for a person that just wants to work 9-5 and take every break they can and expect to be promoted every 3 months. This place is a meritocracy where there best associates get rewarded. However, that being said, you will take great pride in your work and knowing that you are more than just a cog in the machine.

Viewing 79 - 81 of 206 Reviews

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Jobs at TicketNetwork

Contact Center Associate I (Remote)

VP Application Development

Executive Support Specialist