Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 43 reviews)); "You will most likely find great people here and lasting friendships." ((in 17 reviews)); "Benefits are great." ((in 10 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 9 reviews)); "Free cafeteria food." ((in 7 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"low pay high cost of health care." ((in 29 reviews)); "person meetings with different managers." ((in 10 reviews)); "Upper management is closed minded." ((in 8 reviews)); "Low salaries, top" ((in 8 reviews)); "Disorganized and training was very unprofessional" ((in 4 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews

2.0

Feb 10, 2020

No growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1) free lunch 2) laundry 3) laid back environmnet 4) small gym 5) shuttle of new heaven commuters

Cons

no real career growth. Want you to work at your best for just below average salary regardless your loyalty or hardwork. Health insurance for non-primary just way too expensive, avoid if you have family.

5.0

Oct 21, 2019

This is an awesome place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The weight room, free laundry services, free food for lunch, and awesome game room, but the best part is the people that work here.

Cons

Sometimes the ride into work is difficult.

3.0

Jun 18, 2019

Good stepping stone

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Great people and employee benefits

Cons

Lack of leadership and development for management

TicketNetwork Response

6y

Thank you this is a very fair comment. With the recent changes in leadership, It is up double digits in the most important KPI's. The biggest issue we have is complaints about managers. The company has taken steps to fix that, the most notable is that tenor is less important than leadership skills. This will create some upset folks who were passed over. But TicketNetwork is again becoming more of a meritocracy. That is the way it should be.

Viewing 82 - 84 of 206 Reviews

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Jobs at TicketNetwork

Contact Center Associate I (Remote)

Executive Support Specialist

VP Application Development

TicketNetwork

TicketNetwork reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

No growth

This is an awesome place to work

Good stepping stone

Top companies for "Compensation and Benefits" near you

Jobs at TicketNetwork