TicketNetwork reviews

2.8

28% would recommend to a friend

(89 total reviews)
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Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Reviews by job title

89 reviews

Reviews about "Compensation"

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4.0
Nov 4, 2013
Recommend
CEO approval
Business Outlook

Pros

free lunch flexible schedule company events great people meritocracy based advancement promotions from within interesting projects

Cons

low starting salaries, but great employees get large raises and promotions benefits not the greatest for family plans management could be better organized

3.0
Sep 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Free food and laundry service, holiday parties, over time is mostly always an option.

Cons

Commission isn't the best it really needs improvement so even if you do well you are really not getting paid for the amount of sale you make. Management shows a huge amount of favoritism, you will see most of the employees working hard while others are standing around talking to managers not doing anything sometimes for an hour. It's horrible. Sometimes reps will be getting yelled at for not handling the call when the customers ask to speak to a manager. Or a manager will take forever to take the call or you will have some managers that will tell you to put the customer on hold until they hang up.

4.0
Jul 5, 2013

Growing company with lots of opportunities for advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TicketNetwork offers free daily lunch; an on-site gym; a place to do laundry; holiday celebrations/company parties; game room/area; and a free university to learn new skills. On top of that, the company has a flexible schedule (where working from home is sometimes an option), an overall relaxed atmosphere (no pant suits necessary), and chances for growth not only within your position, but within the company as a whole. It's possible to start here doing one thing and to move on as early as six months later, sometimes to try something entirely new. Most managers (or at least the ones I've worked with) have been open to new ideas, as well as willing to try to accommodate each worker, especially if you work hard and do well. While most departments have their own goals, you don’t have to worry about anyone breathing down your neck to achieve them. As with anything, I think a career with TN is all about what you make of it. If you take advantage of the amenities, work hard, strive to do well, and develop a great relationship with your co-workers/manager, you’ll feel happy and fulfilled.

Cons

Pay is not always competitive; work days are actually 9 hours, not 8, due to an unpaid lunch hour.

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