TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)
avatar

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews
4.0
Aug 16, 2017

Lots of opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Multiple avenues for advancement. You are in control of your success. Large fully staffed cafeteria with free food all day long. Company is full of very intelligent, friendly people. Very comfortable, team-oriented atmosphere. Diverse, open workforce. Managers have your back.

Cons

Business hours are longer than most companies. Health benefits could use some work. Senior management seems to overvalue quantity of work (time in office), rather than quality.

3.0
Feb 2, 2016

Executive Support Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to work in other departments and find your fit was built into the role of Executive Support Specialist, which was definitely great to have. I was given opportunities to prove myself and get involved in ways that were interesting to me. They went out of their way to provide fun events and free food for employees to enjoy.

Cons

Sometimes the projects and tasks were mundane for my position, and they were difficult to really prove yourself and set yourself apart. However, they were at least communicated clearly so I knew what I was getting myself into. I thought as an avid sports and music fan, I'd enjoy being a part of the industry. Not so much when you see the ugly truth behind fostering a secondary ticketing marketplace, with backhanded tactics that circumvent the box office and immediately mark up ticket prices for popular events. I found this a tough pill to swallow personally because it's hurting fans and artists in the long-run, and companies like TN are benefitting from artist's success and creativity with no kick-back to them. Walking down the halls of the place is depressing. It was all gray walls, cubicles (this may have changed since 2013) but at the time there was no sign that the company was involved in such a fun industry (live events). I didn't like how the different rooms and areas made it a very silo'd between departments, not much interaction between different teams.

Viewing 91 - 93 of 206 Reviews

Glassdoor has 213 TicketNetwork reviews submitted anonymously by TicketNetwork employees. Read employee reviews and ratings on Glassdoor to decide if TicketNetwork is right for you.