TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)
avatar

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews
5.0
Dec 4, 2013

Simply put...A great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros: • Casual attire is fine, no need to come in a suit every day • Free food is always nice, so is the free laundry, use of company limo’s and Gym • Excellent room to advance in the company, meritocracy • Generous vacation time, especially for long-term employees • Fun place to work (parties, departmental outings, volleyball court, and game room) • Opportunities for some travel, depending on department • You can borrow the company vans (if you’re moving or helping someone move) • Most department managers are very flexible and accommodating with scheduling and personal matters • Many different opportunities to excel and advance, even if it’s not in your ‘career of choice’ • 401k matching • Upper management always available, you can sit down with the CEO, COO or any other leadership within the company and they will actually listen • Company understands that family comes first and is very generous with personal issues that might arise.

Cons

• The first month or two at the company is very difficult and you are pushed to learn quickly • Salary/Hourly wages are minimal to start in comparison with other companies in the same field, but you are rewarded based on hard work and merit quite quickly. • Some department managers can play favorites or be overly political • The perception exists that some people/departments work very hard, while others float along without contributing very much • Inconsistent recognition of achievements (some people/departments are recognized at company meetings while other contributors aren’t) • Annual review process can be confusing and should be based on employees overall contributions to the company.

3.0
Sep 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Free food and laundry service, holiday parties, over time is mostly always an option.

Cons

Commission isn't the best it really needs improvement so even if you do well you are really not getting paid for the amount of sale you make. Management shows a huge amount of favoritism, you will see most of the employees working hard while others are standing around talking to managers not doing anything sometimes for an hour. It's horrible. Sometimes reps will be getting yelled at for not handling the call when the customers ask to speak to a manager. Or a manager will take forever to take the call or you will have some managers that will tell you to put the customer on hold until they hang up.

Viewing 94 - 96 of 206 Reviews

Glassdoor has 213 TicketNetwork reviews submitted anonymously by TicketNetwork employees. Read employee reviews and ratings on Glassdoor to decide if TicketNetwork is right for you.