Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 43 reviews)); "You will most likely find great people here and lasting friendships." ((in 17 reviews)); "Benefits are great." ((in 10 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 9 reviews)); "Free cafeteria food." ((in 7 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"low pay high cost of health care." ((in 29 reviews)); "person meetings with different managers." ((in 10 reviews)); "Upper management is closed minded." ((in 8 reviews)); "Low salaries, top" ((in 8 reviews)); "Disorganized and training was very unprofessional" ((in 4 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

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TicketNetwork

TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.3

Career opportunities

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

206 reviews

2.0

Jan 21, 2021

Little Room for Growth

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

cafeteria, game room, and gym facilities

Cons

pay, weekends off, and toxicity

TicketNetwork Response

HI sorry, you feel that way - Our starting pay is $15.00 an hour for call center wish is in the top 10% nationwide. Yes call center folks need to work weekends because our customers need to call on weekends.

2.0

Nov 19, 2020

"An entertainment company, not a tech company" - internal refrain

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Good cafeteria - Relaxed atmosphere where engineers have flexibility on how they manage their day and tasks

Cons

- Poor wages - Meaningless promotions with no merit increases - The only path to getting meaningful wage increase is to be close to the CEO and take on extra work for him consistently. - Engineering culture where exclusive knowledge of products/projects makes you more valuable instead of promoting knowledge sharing and documentation - Frustrating tech debt that promotes said engineering culture and bad coding practices

TicketNetwork Response

The average engineering salary is over $100,000 the superstars make a lot.

2.0

Jun 12, 2020

it is okay to place to start out

Software engineer-ii

Recommend

CEO approval

Business Outlook

Pros

co workers are very friendly

Cons

low pay, and CEO and upper management could not keep their promise.

Viewing 100 - 102 of 206 Reviews

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Jobs at TicketNetwork

Executive Support Specialist

VP Application Development

Contact Center Associate I (Remote)