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      TicketNetwork

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      TicketNetwork reviews

      2.8

      28% would recommend to a friend

      (206 total reviews)
      avatar

      Donald J. Vaccaro

      31% approve of CEO

      31% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      2.7

      Culture & values

      2.7

      Work/Life balance

      2.4

      Senior management

      2.4

      Compensation and benefits

      2.3

      Career opportunities

      TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      206 reviews
      2.0
      Aug 1, 2018

      Good for a first job, not much else.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a good place to work with good benefits including free food. People are very friendly and have a good work life balance.

      Cons

      This is where it gets interesting. They pay their employees VERY poorly for the jobs they do. They generally hire people straight out of college and pay them way below what they are worth which means employee turnover is very high. On top of this there are next to no advancement opportunities, and it is incredible hard to get a raise.

      2.0
      Jul 31, 2018

      Toxic

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free kitchen/gym/laundry for employees Decent amount of time off the longer you work there.

      Cons

      The call center gets catty, almost like high school

      1.0
      Jun 13, 2018

      Poor Management, Low Morale, Undercompensated

      Client service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food and game room

      Cons

      Management and HR lie in interviews to glorify the job. They promise student loan repayment, and business courses to help you improve, but once you start working, they say it got cut from the budget. Management will constantly force you to take on tasks that are not in your job descriptions, but will refuse to give out raises. Micromanaged, you have to log every second of your day including bathroom breaks Lots of false promises as management will tell you anything you want to hear so that you will take on more tasks. Upper management is closed minded to suggestions and feedback, and tend to be very passive aggressive towards employees. It seems as if no one stays there for long, I witnessed 4 people quit within 4 days, and HR did nothing to investigate the managers. If you have any issues with your manager, HR will refuse to listen and tell you to work it out with them. Managers do not allow you to move around in the company.

      avatar
      TicketNetwork Response
      6y
      Hi, Thanks for the feedback , I want to let you know it was heard. First, I'm making it clear to HR that there is no student loan repayment. What there is, is paid training for folks to learn skills that will help their job. We just announced hat we unilaterally raised all wages for employees making less than $40,000 a year and have a new minimum salary. Just to share with you we need to track time more efficiently for state and federal laws and need to enforce this across the whole company a lot of folks didn't like this but unfortunately we had little choice and tried to make it as far as possible. Yes, you are correct about too many meetings. I'm trying to have folks use there discretion in only doing meetings when it is necessary. Thank you for working at TicketNetwork and the feedback you have given.
      Viewing 106 - 108 of 206 Reviews
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      ReviewsTicketNetwork reviews

      Glassdoor has 213 TicketNetwork reviews submitted anonymously by TicketNetwork employees. Read employee reviews and ratings on Glassdoor to decide if TicketNetwork is right for you.