Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 39 reviews)); "You will most likely find great people here and lasting friendships." ((in 17 reviews)); "Good Benefits, Casual Dress Code, Company invests in entry level staff, Fast" ((in 12 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 9 reviews)); "Exceptional company culture." ((in 6 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"low pay high cost of health care." ((in 32 reviews)); "person meetings with different managers." ((in 9 reviews)); "Low salaries, top" ((in 9 reviews)); "Upper management is closed minded." ((in 8 reviews)); "On top of this there are next to no advancement opportunities, and it is incredible hard to get a raise." ((in 3 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews

5.0

Jul 3, 2014

Innovative Company with a Great Future

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

TicketNetwork is not your run-of-the-mill employer. Company offers many benefits, with the most notable being the free onsite gym, onsite laundry room, and a beautiful cafeteria in which cooked food is prepared each weekday. The entire group of leaders at TicketNetwork are strong and hard-driving, and all are willing to listen to suggestions to make the company better for both its employees and customers.

Cons

The job can at times be very demanding. From time to time, you get an irate customer, usually because they were misinformed by another representative. Starting pay is not typical for the ticketing industry.

3.0

Jul 1, 2014

Marketing assistant

Recommend

CEO approval

Business Outlook

Pros

People are very nice and friendly. They make you at ease during the interview.

Cons

The interview process is very long, There is a screening interview first with the HR, then IQ test, English grammar test, and then many interviews. I got 4 !

1.0

Apr 26, 2014

Bad experience but a stepping stone into better opportunities.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Casual dress, Free food in cafeteria, Dual monitors

Cons

A LOT of turnover due to: Poor management, low pay, favoritism, no work/life balance, hostile environment, not a WAH environment (even on bad snow days)

Viewing 175 - 177 of 206 Reviews

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Jobs at TicketNetwork

Contact Center Associate I (Remote)

Executive Support Specialist

VP Application Development

TicketNetwork

TicketNetwork reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Innovative Company with a Great Future

Marketing assistant

Bad experience but a stepping stone into better opportunities.

Top companies for "Compensation and Benefits" near you

Jobs at TicketNetwork