TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)
avatar

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews
5.0
Nov 22, 2013

customer service rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free food free laundry crazy overtime great place to work very friendly people free parties

Cons

long hours have to work weekends

4.0
Nov 20, 2013
Recommend
CEO approval
Business Outlook

Pros

- Exceptional company culture. The environment is very casual: I (a low level employee) would not feel awkward at all reaching out to my supervisor, manager, director, CFO, or CEO with my concerns. And the CEO can be found walking around talking to employees in jeans and a button-down shirt. Pretty cool. - Promotion opportunities. I've read some other reviewers that list this as a con, but I think they couldn't be further from the truth. TN really needs good, intelligent people, especially in engineering. But guess what: software development is hard work. You're not going to be able to sit all day on Facebook (or Glassdoor >.>) and expect a promotion. Make it clear you want to move up, work hard, and get noticed. - Flexibility. Sick? Sure you can take sick time, or you can just work from home. Snowing? Don't risk it: work from home. Commute from an hour away and it starts raining fire during work hours? The company will spot you a hotel room. Very convenient. - Good work/life balance. Don't confuse this with short hours; you are expected to put in your 40+ a week. However, the company encourages recreation (people play ping pong and poker on breaks) and sponsors a huge number of clubs for its size. If you're interested in something, it's either already here or you can create it yourself. - Perks. Let me know if you find another company that has free meals (a $5,000/yr value, easily), coffee, soda, popcorn, a gym, a ping pong table, a pool table, and frequent company-sponsored events, parties, and luncheons. Oh, and there is a limo service.

Cons

Lest you think I am just trying to sell the company, let me include some of my criticism of the company. - Disorganized middle management. Most of management is competent (or better), they just have a tough time getting projects and initiatives moving. Politics do play an important role here. - Salary. This has been explained elsewhere as well, but starting salaries are not very competitive, though you can live on them. Perks (mostly the food) make up for this somewhat. - Communication. Don't confuse this to mean availability; most employees and managers are very open to conversation. However, most is done through instant messaging... not the most effective solution.

1.0
Nov 18, 2013

Work hard for next to no pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual dress code is nice, lunch is free and usually decent, hard working co-workers that are usually friendly, parties

Cons

You will almost always work over 40 hours a week, and the pay is not only below market standards, it is the bare minimum for people to stay until they realize higher pay is on the way. They will constantly tell you "don't worry, next review your pay will increase," but it never does. Even the managers have to take on second jobs just to pay bills, it is extremely disheartening. There is little to no room for advancement, and even if you get promoted your pay raise is so minuscule that any sense of accomplishment is crushed.

Viewing 193 - 195 of 206 Reviews

Glassdoor has 213 TicketNetwork reviews submitted anonymously by TicketNetwork employees. Read employee reviews and ratings on Glassdoor to decide if TicketNetwork is right for you.