Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 14 reviews)); "Great work life balance" ((in 13 reviews)); "Good pay and there are at least a few good workers there" ((in 11 reviews)); "Great Teams" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 23 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 5 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Sep 2, 2022

my opinions of tierpoint

Director engineering

Recommend

CEO approval

Business Outlook

Pros

TierPoint is a company that lives on core values and challenges the employees. I would say that the people here are one of my top positives as the relationships and collaboration are so important to us all. This company also provides great opportunities for people to learn through training and real world customer deployments to help them grow technically. I have personally received several certifications since joining them. There are also opportunities for career growth as I have seen many coworkers being promoted within their own team and into others. I love challenges and change as I would get bored otherwise so this is a place that I love as it is always changing. Lastly, during covid, I saw TierPoint support my teams by allowing us, where possible, to able to work from home which was a blessing during a tough time we all lived and worked in.

Cons

This can be a very fast paced company and they are always evolving in their products and process. If you dont like fast pace and change, then this would be a con for you. This is also a managed service provider and not enterprise. This can be a big change if you are not used to a managed service provider that can seem difficult.

TierPoint Response

3y

Thank you for sharing your feedback on your experience with TierPoint! We have to agree that we do have some of the best employees around & collaboration is always key! Supporting our employees & providing them the resources they need to succeed & grow in their careers will always be a top priority for us, so thank you for recognizing that. You are correct that TierPoint is continuously changing and growing to meet our customers needs & that may not be the right fit for everyone, but we are glad it works for you! Thank you for your continued service to TierPoint, we appreciate all that you do!

3.0

Aug 25, 2022

I am content with my current position.

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly management team in the department I am in.

Cons

Depending on the department, the quality of management varies.

TierPoint Response

3y

Thank you for stopping by our Glassdoor page to share your feedback on your experience at TierPoint. It sounds like your experience has been positive and that is great to hear! Thank you for all that you do at TierPoint!

5.0

Aug 9, 2022

5 stars

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great managers in many departments.

Cons

Salary is pretty set once in the door.

TierPoint Response

3y

Thank you for sharing your feedback on your time with TierPoint. While it seems you have moved on to a new company, it is great to hear that you enjoyed your time while you were with us. We hope that you are enjoying your new role and thank you for the time you spent with TierPoint!

Viewing 91 - 93 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

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my opinions of tierpoint

I am content with my current position.

5 stars

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