Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Vacation time is better than any of the companies I worked with in the past and health benefits are great." ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 9 reviews)); "Great Leadership" ((in 8 reviews)); "Great opportunities" ((in 7 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 25 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "average pay, expensive benefits" ((in 10 reviews)); "Bad culture" ((in 9 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Aug 1, 2022

Great Work Enviroment

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Great support from management Good Life/Work Balance Professional but fun group of colleagues Amazing resources for professional and knowledge growth Remote Work

Cons

Health Benefits Some jobs require regional location

TierPoint Response

3y

Thank you for stopping by to share your thoughts on working at TierPoint. It sounds like you've had a great experience so far & we love to hear that! These reviews not only help us determine where we need to make some changes, but also let others know some of the highlights of life at TierPoint. Thank you for all that you do, we appreciate you!

5.0

Aug 1, 2022

Puts it's Employees 1st

Operations lead

Recommend

CEO approval

Business Outlook

Pros

Rewards and Recognition by HR is fantastic Chance to Learn and Grow Communication throughout the organization

Cons

Training Packages for everyday use

TierPoint Response

3y

Thank you for sharing your great feedback! We love to hear that our employees are happy in their roles & enjoying their time at TierPoint! Thank you for all that you do & know that we appreciate you!

4.0

Jul 31, 2022

First and foremost, its the people.

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

+ I work with an amazing group of people, who are helpful, knowledgeable, and hard-working. I know that I can count on each and every one of them to help me if I were to run into an issue. + Comfortable workspace. Our work area was redone a few years back, with larger cubicles, and carpeting. We have very nice computers, and the computers and monitors get swapped out every few years. + We have a nice break room with a large selection of beverages and snacks on sale.

Cons

- Low salaries - Low raises - Limited opportunities for advancement - Chronically understaffed. - Poor documentation.

TierPoint Response

3y

Thank you for stopping by our Glassdoor page to share your thoughts. It's great to hear that you are enjoying your team & your work environment. These reviews are important because they help us determine where we need to make more improvements. Never hesitate to reach out to your HR team if you'd like to discuss any opportunities for advancement within the company or any other concerns you may have. We appreciate all that you do for TierPoint!

Viewing 94 - 96 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Work Enviroment

Puts it's Employees 1st

First and foremost, its the people.

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