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      TierPoint

      Engaged Employer

      TierPoint reviews

      3.6

      67% would recommend to a friend

      (290 total reviews)
      avatar

      Jerry Kent

      85% approve of CEO

      66% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      290 reviews
      5.0
      Dec 14, 2020

      Great collaborative and supportive environment

      Sales & marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      I couldn't think of a better place to be working during a pandemic. The support from all over the company to rally together and make things work has been incredible. The leadership is understanding and supportive and has helped us figure out a way to juggle home life and work life during all the craziness. I've encountered wonderful people in all departments and even though we are spaced around the country and growing, it still feels like a family. TierPoint leadership understands business continuity and I feel lucky to be working for a company that was/is well prepared.

      Cons

      We are still working to take strides in unison across functions - definitely takes practice!

      avatar
      TierPoint Response
      5y
      Thank you for your feedback and for your compliment of how the company has handled these unchartered waters. We are really proud of the “all in it together” culture we have created here. It is not an understatement that our employees have shined through the adversity of 2020 and Q121. We certainly will continue to communicate and promote shared & unified goals across the company, that is a great suggestion. To your point, it takes practice for unison in all functions and while we are on the right track, we are certainly confident that recent system upgrades will further enhance our inter-departmental collaborations! We are excited for what 2021 has in store for our team.
      5.0
      Dec 13, 2020

      Managef

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is perfect, working environment

      Cons

      Very long working hours usually

      avatar
      TierPoint Response
      5y
      Thank you for taking the time to share your experience working at TierPoint. We certainly value transparency and have a strong desire for our employees to have the appropriate work/life balance. If you ever want to discuss the long hours you are experiencing, please reach out to the HR department.
      5.0
      Oct 21, 2020

      Glassdoor Page Submitting My Feedback!

      Noc technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros - The Company in my three yeas has shown growth and created opportunities in my role - The Company provides consistent communication, keeps current with industry standards - Allowing for growth in a professional manner. - The Company believes in work life balance and encourages time away from the office - The culture in very conducive between the business and its customers - Opportunities go well with the field of study and interests since I’ve joined - You get to work with small, medium, and large companies that use the highest - Quality devices, tools, and technologies. Our customers impact the world! - Since my joining three years ago on our team three have left for different roles - Please note they have stayed with the company which tells you how great it is. - The three new team members brought on our well trained and come with an educational - Background that works in our business/role

      Cons

      Cons Although there is not a perfect company that exists. Ours has seen strides of growth sustainability Updating where necessary. Opportunities are few and far between and there’s not a lot of push to Move someone up and assist with post-education or certifications. That’s really the only knock I see that wouldn’t be positive. Advice to Management I‘m proud to work at Tier-point LLC and see us headed to a long and profitable business future. I would say when an employee writes about themselves, management should remember to never discourage an individual because they are being honest. He or She may never see them in a different role even with mistakes made. Anything is always possible given the drive, passion, and time. Employees can achieve great things.

      avatar
      TierPoint Response
      5y
      Thank you so much for sharing your TierPoint story. We love hearing that you are an advocate for our strong company culture! Thank you for your transparency in sharing your thoughts around a lack of upward mobility in opportunities to grow within the team. By sharing such specific feedback here, we can use that in our goalsetting for the new year. Of course, if you have ideas of your own or specifically know what you would like to see happen, please reach out to HR to schedule a thought sharing conversation!
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      ReviewsTierPoint reviews

      Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.