Tiffany & Co. reviews

3.1

42% would recommend to a friend

(2,367 total reviews)
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Anthony Ledru

56% approve of CEO

36% positive business outlook

Tiffany & Co. has an employee rating of 3.1 out of 5 stars, based on 2,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tiffany & Co. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 11, 2009

Unprofessionalism and Ethical Issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tiffany & Co. does offer some of the best health care benefits, including a great vision plan. I know CEO's of companies that have health plans not nearly as good as Tiffany & Companies. They also offer tuition reimbursement, which is a great benefit to younger employees still trying to get a degree, and for older employees trying to broaden their knowledge. As mentioned in previous reviews, there is the benefit of a decent discount and amount of prestige that come with working for a luxury retailer. Comparing the job to similar ones at other jewelry stores, the salary is slightly higher.

Cons

Management seems to be a problem company wide. They are unprofessional, inexperienced, and at times unethical. When representing us at events or in the local community, I was embarrassed for them to be associated with Tiffany & Co. as a management team. They micromanage in a way that makes employees doubt they know how to do their own job. They are unprofessional when it comes to disciplinary procedures. They are unethical when it comes to simple labor laws such as harassment, discrimination, and time off/breaks. If an employee ever had a problem in one of these areas they often had to go much higher than store level, even higher than regional HR, and still wait several months before anything was accomplished. Perhaps the biggest con of working for Tiffany & Co. is the low morale due to many things including the layoffs resulting from the recession. The low amount of managerial experience is reflected in the managements teams response to a low morale: just pretend it doesn't exist and ban employees from any negative comments in the store. In addition management has proven to be insensitive when it comes to issues such as deaths and severe illness in the family. Most of the time you have to fight to get time off for it and are rudely belittled for needing the time off. And if you are thinking of becoming a Sales Professional for this company be ready to wear an armored shield to work. This sales floor is as back stabbing and competitive as they come. And the entitled clientele doesn't make the job much better.

4.0
Jul 7, 2009

Sales Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discount is great and if you are good at sales, you can make a great salary. They do have great benefits and other employee programs.

Cons

Most customers are very demanding and regard a high level of service. THe hours per day are long and you must adhere to certain break times.

3.0
Apr 15, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a large and well known company to work for and provides unique experiences and insight into how large corporations operate. You get good training that will translate well in the business world and have a respected company to put on your resume. They provide good health benefits. You can learn a lot if you work under the right people (however these people are few and far between.)

Cons

There is little to no beneficial communication from management, which also does not offer the support and knowledge needed to manage those under them. They underpay their employees, especially those who consistently earn top reviews and are the top performers (on the corporate side,) which means you will make out the same as someone else who is doing 70% less than work than you but might be making more. After you realize this, you also understand there is no incentive for you to continue to work as hard because you will only get paid lip service regardless. So the message I get it, is do enough or just over enough to meet expectations, there is no need to exceed them. Middle management usually doesn't have an understanding of their job so they tend to micro manage to look busy, and I have yet to find someone who I felt contributed to the objectives we work to obtain. Overall, the corporate culture is unwilling to employ more efficient ways of contributing to the bottom line. There are too many "rules" and procedures to overcome to successfully adapt to changing environments (not effective at using or understanding technology that would benefit the company overall.)

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Glassdoor has 2,769 Tiffany & Co. reviews submitted anonymously by Tiffany & Co. employees. Read employee reviews and ratings on Glassdoor to decide if Tiffany & Co. is right for you.