Tiffany & Co. reviews

3.1

42% would recommend to a friend

(2,367 total reviews)
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Anthony Ledru

56% approve of CEO

36% positive business outlook

Tiffany & Co. has an employee rating of 3.1 out of 5 stars, based on 2,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tiffany & Co. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Dec 3, 2008
Recommend
CEO approval
Business Outlook

Pros

There is an initial novelty to working for what is largely perceived as an American icon. That quickly gives way to the unpleasant reality of working for what has become another big (in this case, blue) box corporate retailer. The benefits are very good and the discount is on par with industry standards and there are a few really great people in the company: but that's true with ANY company. The only really good thing about working for Tiffany & Co is being able to tell people who don't know any better that you work for the legendary jeweler. The fantasy works well if you don't work for the fantasy.

Cons

There's nothing luxurious about Tiffany's anymore: much of what we sell caters to the "luxury" fantasies of middle-income people who want to emulate lifestyles they can't afford. Middle management is largely incompetent and spends most of their time trying to look busy. Micromanagement is a huge problem. Morale among other "sales professionals" is low and competition often turns ugly. The managers and HR department in NY are useless and uncommunicative. It takes a lot to get anything done. The CFC (where orders are from to go to customers) is constantly late on delivering things on-time. The quality of much of the silver jewelry is really bad. Most of the problem lies in the stores with the managers.

4.0
Sep 25, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are a people person it is a good place to work. Everyday at work is very different because you are constantly meeting new people and trying solve their "problems". Most people are intimidated by the appearance of the store and our reputation, but being able to make them feel comfortable by being personable is what we do. It is a good place to maintain and grow a faithful client base. As far as salary, I make more than most other 20-somethings that work 9-5 desk jobs and I consider the work environmet to be low-stress. Around the holiday season you are given the option to work as much as you like... which is great because thats when lots of money is made.

Cons

The retail hours and working most weekends are downsides. Most of the seasoned sales professionals are "sharks" making it very hard to make sales goals.... when it comes to making sales goals its mostly about luck (being at the right place at the right time). Growth is hard because you must really be a standout because there are many employees and few management positions. The prices are comstantly increasing making it hard to close some sales.

3.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

People are generally pleasant to work with, and the surroundings are beautiful.

Cons

Corporate culture is very closed, and communication could stand improvement. Like anyplace else, the person you directly work for will influence your experience here.

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