Tipalti has now made lay offs in 2023 and 2025. Whilst businesses often take this route, particularly in tech, Tipalti went on a poorly planned hiring spree in 2024 which has left many people in engineering and sales without jobs. The hiring in 2024 was evidently poorly planned and thought out. You would not be walking into a secure jobs by any means if you take a role here.
Tipalti positions itself as a premium product stack, however it being caught up to at a rapid pace by newcomers in the market. There’s a lack of innovation at Tipalti, who seem to think their name brand can carry them over the line in specific deals. It’s simply not the case. Products are often released when they don’t work and the product team seems to take an age to release anything of value. The UK team has famously waited for cards to be released for nearly 3 years, with product regularly telling us “next quarter”, so much so it became a running joke in most circles. There’s a lack of accountability within the product teams and this is now becoming a glaring issue as the company evaluates its future plans.
The main problem with Tipalti is it inability to onboard new customers. Time and time again new customers churn as a result of poorly planned and poorly executed implementations. The onboarding team is measured by how fast it can onboard a prospect, which is counter intuitive as it doesn’t allow for the time and space for clients to get up and running at their own pace and do the due diligence required. Combine this with poor products that often break and you have a recipe for disaster.
Don’t expect to receive any commissions if you work here in sales. Your pay depends on the client fully onboarding to the platform and passing KYC, both of which are ultimately out of your control.
After recent layoffs, we now have a huge office with barely anybody in it. Your attendance is noted and reported to the office of the CEO (this has been confirmed). It’s an utterly bizarre scenario and shows the level of mistrust and lack of that can exist.
Finally, and I say this honestly, I wouldn’t consider joining Tipalti at this time. The company is on a downward spiral. Products are not being improved, product rollouts are consistently delayed, layoffs happen frequently, you will be forced to work in an office with about 6 people in it and, most importantly (if you work in sales) you have no control over your commission. There’s plenty of other upcoming competitors where you will find a much better home.
