Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,791 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 65% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (55) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 216 reviews)); "Benefits are great in r and d" ((in 139 reviews)); "great people and very hard working" ((in 124 reviews)); "good work life balance for the most part" ((in 83 reviews)); "Unlimited PTO (that's encouraged)" ((in 52 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 44 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 15 reviews)); "lack of diversity" ((in 9 reviews)); "Upper management is completely inflexible about changing processes to include methods that would actually help set us up for success." ((in 7 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,682 total reviews)

Aman Narang

78% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

3.0

Feb 21, 2023

WFH is dead in Dublin

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Really smart and engaged colleagues - Interesting technical problems and users - Everyone really seems to pull for eachother

Cons

- They have severely rolled back Remote/Hybrid working options - Mandatory office days with potentially more to come - Managers seem to taken unaware and change rolled out in meetings with HR

Toast Inc Response

3y

Thank you for taking the time to share this perspective. Our Hybrid working model is grounded in both flexibility and being intentional about in-person connection. Based on employee feedback, we've heard that Toasters enjoy connecting in person and being in the office together. Whilst we encourage our Toasters to come onsite one day a week, this is not a mandate. Anchoring to being together on a specific day of the week is to ensure that when we are in the office, we know others will be too, which improves the experience for all and drives collaboration across multiple teams and business units. If you have any additional feedback to share around your Toast experience, please reach out to me directly. - Laura Brady, Senior Director of People, EMEA

1.0

Feb 18, 2026

Awful Leadership and management and a super Toxic Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At the moment, compensation here is okay in compare with other companies

Cons

- Stay away from the fintech department at all cost or Toast overall if you can - There are many low-level managers who have no idea what they are doing - Getting a promotion is extremely hard - To get noticed or advance, you must show off and lie even if you did nothing - Discrimination is visible everywhere despite claims of fighting it - HR & People Success are not your friend; never ever trust them - Senior leadership shows no respect for employees - Do not speak up; They will use it against yourself - You must be political, dishonest, and wear a mask to survive - Everyone only cares about their own career growth and there are many two-faced people here - People who only talk, with no knowledge, no code, and no real contribution are the ones who advance here

2.0

Jan 16, 2025

Management are terrible

Customer care support specialist

Recommend

CEO approval

Business Outlook

Pros

Great company to work for perks are fantastic

Cons

Management, Dublin Ireland are terrible

Toast Inc Response

1y

Thank you for sharing this review, and for your time as a dedicated Toaster. This doesn't align with our values here at Toast and I will be sure to review this feedback with our teams to ensure we improve moving forward. I would suggest reaching out to your People Success Partner if you have not done so already and get some more assistance with this issue.

Viewing 1474 - 1476 of 1,682 Reviews

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Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

WFH is dead in Dublin

Awful Leadership and management and a super Toxic Culture

Management are terrible

Top companies for "Compensation and Benefits" near you

Jobs at Toast Inc