Toast Inc reviews

3.8

69% would recommend to a friend

(1,682 total reviews)
avatar

Aman Narang

78% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jul 21, 2025

Ok ok

Recommend
CEO approval
Business Outlook

Pros

Good health insurance. Relatively better pay

Cons

Toxic work culture( depends on the team) No growth opportunities

4.0
Jun 20, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Pay is good Bonus is fantastic 2 x Work enablement stipends per years (400e tax free x 2)

Cons

RTO is overkill. Some people work fantastic from home. If there is a performance issue then yes, managers should have the authority to get employees to come into office. As someone at the company for over 3 years, and got exceeds in all of my performance reviews - why am I being required to come into the office 2 x days per week.

2.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits Hybrid working Volunteering events

Cons

I had wrongly assumed that there would be elements of a software company type culture where people are empowered, given autonomy to make decisions as knowledge workers given the nature of the product. I was very off the mark, The leadership culture is old fashioned, lacking trust and out of touch with modern software companies. (I’ve worked in many). People are afraid to challenge management for fear of lay offs (which are regular). There’s no clear direction or goals leaving people questioning if there doing the right work, this then works in the favor of redundancy cycles as there’s nothing defined as valuable work.

Viewing 1486 - 1488 of 1,682 Reviews

Glassdoor has 1,791 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.