Toast Inc reviews

3.8

69% would recommend to a friend

(1,682 total reviews)
avatar

Aman Narang

78% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Excellent compensation and employee benefits — including lunch, cab, wellness leaves, insurance, and stock options - Up-to-date tech stack with a strong focus on modern frameworks and tools - Management supports staying current with tech trends and encourages continuous learning - Access to AI tools and platforms to boost individual productivity and career growth - Overall, a great place to work if you’re aligned with the right team and location

Cons

- The Chennai office has experienced significant attrition due to recent local leadership changes - Some new leaders have created a toxic environment by frequently undermining and disrespecting the efforts of the existing team - Morale has dropped sharply as multiple experienced contributors have been pushed out or felt forced to leave - Communication from certain individuals in local leadership has been consistently demotivating and unprofessional, with public criticism that borders on personal - There appears to be a power dynamic where a few individuals have formed a clique, creating an unhealthy working environment for others

2.0
Jul 17, 2025

NA

Recommend
CEO approval
Business Outlook

Pros

There are no Pros that the company has

Cons

Indian leadership has no spine. US does not want to decentralize power. No good work comes to India

avatar
Toast Inc Response
10mo
Thank you for sharing your perspective. It seems you have a lot on your mind, and I'd like to better understand your concerns. As your review indicates that you're a current employee, I encourage you to reach out to your People Success Partner to discuss further.
1.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

POS is booming and they are actually growing in the market

Cons

I did not have a good experience right from the interview stage till date! HR seems to be not bothered to give feedback and candidate experience has been worst till they onboarded me! Candidate experience has gone for a toss. Secondly after onboarding I as an employee feel lost in the company without any directions. This first impression made me think whether i should continue and stay here at this org or look out for opportunities

avatar
Toast Inc Response
11mo
We genuinely appreciate your perspective, even if it reflects a difficult experience. It seems you have a lot on your mind. Since your review indicates that you're a current employee, we hope that there's an opportunity to improve your experience. Please reach out to your People Success Partner to discuss further.
Viewing 1489 - 1491 of 1,682 Reviews

Glassdoor has 1,791 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.