Tom James Company reviews

3.8

70% would recommend to a friend

(892 total reviews)
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Todd Browne

90% approve of CEO

73% positive business outlook

Tom James Company has an employee rating of 3.8 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

892 reviews
2.0
Jul 9, 2015
Recommend
CEO approval
Business Outlook

Pros

The people you work with usually are pretty good. It's a very positive environment. 50% discount on the clothes, which is still pretty expensive but better than full retail.

Cons

The pay sucks, the hours suck, the cult attitude sucks, the micromanagement sucks, the daily phone calling and reading from a script sucks, the wear and tear on your vehicle sucks, having to wear a suit every day sucks, the whole thing just sucks. It is a massive pyramid scheme. If you don't buy in to their cult attitude and drink the kool aid, you will not make it.

1.0
Jul 13, 2014

My brief experience in a cult

Recommend
CEO approval
Business Outlook

Pros

Nice to be out of an office most of the day, training trip was at a nice location.

Cons

Where do I start? This was a miserable experience I wouldn't wish on anyone. Very poor leadership. Was required to buy $1,000 suits to wear...not to worry...they take it out of your check. My best day was my last. Would be interested to know the turnover. My guess is 90 percent.

1.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Relationships you can build with clients Teaches you about goal setting and affirmations I made good friends but maybe because we were trauma bonded together

Cons

It has taken me considerable time to put down my thoughts and write this review of my experience at Tom James. My year and a half at Tom James was overshadowed by an internal culture that felt uncomfortably close to a cult. The lingering bitterness it left behind is something I struggle to shake off even now. One of the most alarming aspects of Tom James is not just how the company is run internally, but how it's allowed to perpetuate toxic behavior unchecked. Over the course of my time there, a staggering 18 people left the office, yet their departures were met with a deafening silence. Leadership never addressed these departures to the team; instead, snide remarks were made insinuating that those who left lacked dedication or were somehow "troubled." This lack of transparency speaks volumes about the company's, and more particularly the office I was at, disregard for its employees' well-being. Tom James has a penchant for recruiting college students with promises of lucrative salaries exceeding $100,000 in their first year. However, the reality is far from the rosy picture painted during recruitment. Many find themselves earning mid-50k salaries, working grueling hours from 7:30 am to 6:00 pm with little support or guidance to achieve the promised success. If you’re still wanting to work here, PLEASE ask your recruiter what the average salary is for new partners in your specific office. What's even more concerning is the company's attempt to impose its values and beliefs on its employees, often under the guise of "Christian leadership." This manipulation extends to personal matters, as leadership cunningly exploits individuals' weaknesses and pain points, only to weaponize them later. For instance, I experienced firsthand how my family relationships and mental health issues were brought into discussions as a scapegoat for my perceived lack of success. Despite touting values and integrity, Tom James operates on a foundation of deceit and self-interest. Lies are spun effortlessly to manipulate both situations and people for personal gain. And to add insult to injury, the absence of a proper HR department leaves employees vulnerable and without recourse for addressing grievances. Plus, being a private company, it seemed like the big shots cared more about pocketing dividends and stock payments than actually helping us grow. There wasn't much room for advancement or personal development—it was all about padding their own wallets In conclusion, my time at Tom James served as a sobering reminder of the dangers of toxic workplace cultures. For anyone considering joining this company, I implore you to proceed with caution and be wary of the promises made. Your well-being and career aspirations deserve better than what Tom James has to offer.

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Tom James Company Response
2y
As a company that really strives to build and develop people, we are sorry to hear you had a negative experience. If there are any situations that you would like to discuss privately in more detail, we are always open to talking—just email careerdivision@tomjames.com. If there were any scenarios where we haven't upheld our principles and values, we would want to know and address immediately.
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