Tom James Company reviews

3.8

70% would recommend to a friend

(892 total reviews)
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Todd Browne

90% approve of CEO

73% positive business outlook

Tom James Company has an employee rating of 3.8 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

892 reviews
5.0
Oct 18, 2013
Recommend
CEO approval
Business Outlook

Pros

I've worked at some pretty great companies, with excellent training programs, and Tom James is at the top of that list. The leadership works hard to give me the support and training I need to run a successful business. The people I work with have always gone the extra mile to lend a hand when I needed it- which is pretty atypical in a sales career. Great benefits, fun bonus opportunities, excellent conferences, beautiful clothing!

Cons

I don't neccessarily consider this a 'con' however, if you aren't willing to work hard, you shouldn't be in a career where you build your own business. This isn't a 9-5 job. Like anything in life, what you get out of this career is determined by the amount of effort you put in.

1.0
Oct 14, 2013
Recommend
CEO approval
Business Outlook

Pros

-Get some cold-calling training -Overcome fears, approach strangers to sell clothing on the street -Trips are incentivizing

Cons

-Outdated management tactics- "hard sell" and "low ball" offers. The people are so brainwashed it feels like you're in a zombie movie. Everyone just repeats company slogans out loud and over and over to the point where it's creepy. NOBODY makes money in their first 3 years. The "numbers" the company reports are false; attrition is huge and turnover is expected and "worked into the numbers" by management. Also, the products are NOT to the standard promoted! So often I would get not what I ordered and be charged on my "non conformance" on it. The company makes you buy $3000 worth of clothing when you start and deducts it from your pay-check. Worst of all, the managers lie to you and to each other. It's "dog eat dog" and people want to see you fired so that they can take your clients. You are always watching your back.

2.0
Oct 11, 2013

Good starter job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

gain experience that translates well to a lot of other sales settings. Company does a great job of teaching you goal setting and hard work. Get to work with successful people and build great connections. Great reward trips and opportunity to make good money from the first month if you have a good start.

Cons

it is a constant hustle, every month it starts over from the beginning (straight commissions) and people tend to burn out . Very high turn over since the people that are actually successful from the get go are few and far between, but sales for the company stay constant since other reps will just take over the clients of people that left. Required to constantly be face for company for mistakes, timing issues, etc, which leads to a lot of apologizing and begging for sales.

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Glassdoor has 964 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.