Is Tom James Company a good company to work for?

Tom James Company has an overall rating of 3.8 out of 5, based on over 964 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 70% of employees would recommend working at Tom James Company to a friend and 73% have a positive outlook for the business. The best reviews about Tom James Company have been left by employees working as Sales Leader , Clothier and Sales .

Does Tom James Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Tom James Company employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Tom James Company. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Tom James Company?

70% of Tom James Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tom James Company 3.5 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Tom James Company?

Sales Professional (123) , Sales Representative (115) , Professional Clothier (99) , Outside Sales Representative (33) , Sales (30) , Sales Leader (30) , Sales Associate (24) , Clothier (21) , Sales Assistant (20) , Sales Intern (17) , Sales Professional/Professional Clothier (17) , Salesperson (14) , Administrative Assistant (10) , Sales Manager (9) , Executive Clothier (8)

What are the pros of working at Tom James Company according to real employee reviews?

"The people are great and so is the company... however way too many cons." ((in 91 reviews)); "They have great culture and since it’s employee owned everybody wants you to succeed." ((in 49 reviews)); "Great training" ((in 37 reviews)); "Great to learn how to make a career in the clothing industry or to get some great leadership training." ((in 27 reviews)); "Good benefits including 401k." ((in 25 reviews))

What are the cons of working at Tom James Company according to real employee reviews?

"Long hours and very difficult" ((in 57 reviews)); "No work life balance and not paid well" ((in 37 reviews)); "full commission with "draw" system" ((in 35 reviews)); "Pay is low for office people, you will be expected to have your own car and you will use it a lot!!" ((in 32 reviews)); "Long hours in first 6 months to get your business built" ((in 29 reviews))

What are the top reviewed Tom James Company locations?

New York , Atlanta , Charlotte , Houston , Dallas , Washington , Austin , Orlando , Minneapolis , Nashville , Tampa , Boston , Chicago , Denver , Franklin , Birmingham , Cleveland , Los Angeles , Detroit , Baltimore , Richmond , Raleigh , Philadelphia , Pittsburgh , Miami , Mobile , Kansas City , Saint Louis , Milwaukee , Phoenix

Tom James Company reviews

3.8

70% would recommend to a friend

(892 total reviews)

Todd Browne

90% approve of CEO

73% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tom James Company has an employee rating of 3.8 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

892 reviews

4.0

Jun 14, 2013

Great products and company, only for those with the grit to put their heads down those first 2 years.

Professional clothier

Recommend

CEO approval

Business Outlook

Pros

What you put in is what you get Great training program Great culture Stock incentives Fabulous product and service

Cons

Structure depends on each individual. Experience can vary based on your direct leader (one who has been around a long time and does very well is more likely to be able to assist in the emotional roller coaster that first year) Not really a con, but you are building your own clientele from the bottom up In the end it is direct sales that requires consistently approaching people you see, knocking down doors and finding ways to get in front of good guys with money to buy a lot (not really a con, something I did not get over)

4.0

Jun 2, 2013

Tough

Salesperson

Recommend

CEO approval

Business Outlook

Pros

great principle driven company great place to start in sales you are in charge of your business its something different that when you call more than likely the prospect has never received a call in regards to anything similar big company and gives back to employees

Cons

it is not easy, AT ALL prepare to work long hours you must be a driven person and money hungry it is truly a great company and it helped me realize the type of person I want to be and what is important to me. I would recommend this company to anyone, just be prepared. it is very hard, and there are easier sales jobs if you want to have more of a life outside of this job.

1.0

May 30, 2013

Miserable

Sales representative

Recommend

CEO approval

Business Outlook

Pros

You can make money if you sell your soul to this company

Cons

late hours, work never ends, full commission no base, even all the area directors and VP's still have to go out and sell clothes to make money. They try to convince you to think the way they do by 'affirmations' and daily goals EVERY.SINGLE.DAY. They got too personal with me and I don't like to mix my personal life with my work life. They want you to 'buy in' to their company ahem 'cult' so you will go out there and bust your butt and maybe make money your first year. You probably won't make any money to begin with, so I hope you have a good savings account. They make you purchase $3000 worth of custom clothes to wear while you are selling, and take a piece of it out of your paycheck to give back to the company, this is not an option you have to get these clothes. If you try and quit they will tell you to evaluate the way you think or to consider your character traits because you don't think like they do. I never even thought the clothes were that great, I saw several items with holes in the arms and fabrics that were torn. The clothes are so expensive that when you take out the price sheet to prospective clients they all gasp in horror because so few people will spend $1000 on a pair of custom pants. They make people feel awkward in public so if you don't like to prowl on people and approach random people on the street this job is NOT for you. To gain your client base you walk into a building without an appointment and just drop in on some folks or stop them on the street, while they are eating lunch, or heck even if they are talking to their friends! Seriously consider this job before you accept, I learned a lot but would never go back.

Tom James Company Response

12y

Thanks for your feedback. We don't intend to spin or cover up any comments, positive or negative, about our company, but there are a few objective points we'd like to point out for anyone considering employment with our company: 1. We do have a goals and affirmations culture, and believe attitude is the #1 determinant of success here. 2. It takes time to build a business with our company, and an income. We do have a Training Assistance Pay program that supplements commissions to provide a stable income during the first two years of every Sales Professional's career. 3. Employees are not required to wear our clothing, though it's highly recommended since it's difficult to sell a clothing to a customer if you don't wear it yourself. The $3000 figure is a retail value and does not reflect the employee discount and clothing credits earned on sales that this employee would have received. 4. We do have product lines where a pair of pants can approach $1000. We also have product lines where a pair of pants is around $150. Our custom suits range from $599 to more than $3000. We feel this price range is relevant to a wide range of potential prospects. 5. "Prowling", or just meeting potential prospects while out in the field, is one way our salespeople find clients. Some—a majority, actually—work by referral. Most of our salespeople find the prospecting methods they are most skilled at and comfortable with and use those methods to build their business. We train on 4 different methods to accommodate different markets, temperaments and styles. We do agree that this is a job that requires a lot of hard work and dedication. Thanks for for providing your feedback.

Viewing 856 - 858 of 892 Reviews

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