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      Tom James Company

      Engaged Employer

      Tom James Company reviews

      3.8

      70% would recommend to a friend

      (892 total reviews)
      avatar

      Todd Browne

      90% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Tom James Company has an employee rating of 3.8 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      892 reviews
      5.0
      Jan 21, 2013

      Great experience

      Office assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      First of all, the people I got to work with were stellar. They were all positive, considerate, and easy to work with. At the same time, they are also very professional. I believe this company is a great fit for anyone who can handle themselves independently, and at the same time, likes to have a strong support team that they can learn from and grow with. Sometimes, someone in the office would also buy and share macarons. That was like the cherry on top

      Cons

      I was the assistant and my job involved data entry and lots of research. I feel that if someone is not comfortable with that, one could become restless and/or bored.

      2.0
      Dec 21, 2012

      Everything about the job is a struggle!

      Personal clothier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leaders desperately want you to succeed, good people in the company, develop strong work ethic and goal setting, change thinking to positive thoughts, make strong connections and build relationships with highly successful professionals, wear custom suits, great clothes, dress nice, set own schedule. You will look like a model, CEO, or celebrity everyday but only making around 35k a year.

      Cons

      Getting in front of clients, finding leads, and getting referrals is extremely difficult. Setting appts is difficult as you are calling busy professionals and asking to come to their office to sell them clothing. The clothing is expensive as the client is paying for the service, but the commission structure is relatively low. The company says that since your clients are wealthy, money is not an issue so sell them as much clothing as possible. Exp...if you sell $3000 worth of clothing, commission is about $350-$400. You are required to set 7 appts daily to succeed, however, most appts will cancel when you show up to their office or blow you off. The office space is depressing with old, dusty furniture from the 60's. Absolutely no work life balance, company expects you to be in the office for at least 12 hours a day from 7-7, and then continue prospecting and floating after work and looking for people to prospect on the streets. You literally live and breath TJ 24/7. Difficult to do this just to sell clothes. Trainers always tell you to use their system or approach to sell. I didn't feel like I was working at a real company.

      4.0
      Dec 14, 2012

      A career that requires comittment, perseverance, and 100% self motivation. Your result is worth exactly what you put in.

      Sales professional/professional clothier
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best leaders- management that cares about my personal growth and individual goals. Leaders who are patient, understanding, encouraging, extremely generous, and team players. My leaders were willing to admit when they made mistakes, they listened as I fought my fears, they were available and they served me and my needs before their own. The best co-workers and work environment- we had the most supportive and loving office, we were a family. Everyone helped each other fight for their goals and aspirations inside the office and in each others' personal lives. We really selected candidates that could benefit from and add value to our office culture. The most positive and energetic, but also professional work environment that I had ever been in. No limits- you get what you put into the job. There is no ceiling or a long wait for promotions. It's simple, you work hard, you get recognized for it- lots of bonuses, sales incentives, incentive trips, etc. Professionalism- the company spends a lot of time and effort into treating their employees well. Tom James takes good care of its employees and everything has a formal process and remains professional. Employees are taken care of during the bi-annual conferences and other special training programs. Training- one of the most smoothly run sales training program ever. Well structured, time tested, personalized to each person's strength and weaknesses. The company spends a lot of money investing into each employee, and this is evident in the amount of planning and resources that is required in developing and carrying out each individualized training plans.

      Cons

      - because this job is 100% self driven, as much as there are external motivations and incentives, without a clear vision or long term commitment, this job will only remain a job and not a career - the company remains profitable by being sensible about its spendings, the office space may be more similar to a start up company, simple and striped down to the essentials - the company still operates within the fashion industry, this job will require new employees to make an investment in his/her professional wardrobe. Once you go custom, even as just a sales person, you can't go back.

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      ReviewsTom James Company reviews

      Glassdoor has 964 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.