Tom James Company reviews

3.8

70% would recommend to a friend

(892 total reviews)
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Todd Browne

90% approve of CEO

73% positive business outlook

Tom James Company has an employee rating of 3.8 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

892 reviews
2.0
Nov 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Discount on semi-decent clothes Opportunity to make a lot of money Some freedom to plan your schedule Simple to learn how to sell their product Fun to be out of the office for most the day Customer sales requires one on one engagement with top executives

Cons

Don't be surprised when you come to the conclusion that this company just might be a modern-day cult in the form of a corporation. I had to wear their clothes, recite daily affirmations in front of others ("I can see the money coming into my bank account"), and recruit new members. I had to keep a binder full of images of things I wanted to buy once I was successful. I also attended a sales conference where, as a "rookie" we were taught by a former pastor how to schedule our day including when to wake-up, spend time with our family, eat, work, sleep. I witnessed "successful" sales people getting on stage to give their testimonial of how Tom James has changed their life, saving them from moral and financial ruin. While I was quick to think "these people are nuts!", I later came to realize that it was really a matter of this company and job not being for me. I noticed that those who excelled and really stuck with Tom James tended to be people who previously lacked discipline and hadn't yet found success in their lives. But note, some people are VERY successful in this company and that is great. What isn't great is their showcasing in your face all that they have acquired as a result of their success (cars, houses, trips...) in hopes that you will become motivated and inspired to do the same. So, it made sense that a company that offers full life planning and holds you accountable for your own success would be attractive to certain individuals. On other notes: I only visited two offices, but like others have mentioned, it was a depressing nightmare - extremely outdated technology, worn-down fixtures, and embarrassingly dated training materials (we're talking VHS). Don't be fooled, there is a hint of a pyramid set-up here. Nothing illegal, but a hierarchy of commissions and cuts that flow upwards as you build out your own sales team. Expect the company to provide a response to these points, as they should. But be sure to understand exactly what they are saying. Nothing in my review is false or in any way exaggerated. It is all based on my personal experience with the firm.

2.0
Dec 29, 2021

Nightmare

Recommend
CEO approval
Business Outlook

Pros

They do teach you how to hustle and sell

Cons

Pay Cult like Horrible leadership No travel pay

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Tom James Company Response
4y
As a company that really strives to build and develop people, we're sorry to hear you had a negative experience. If there are any situations that you would like to discuss privately in more detail, we are always open to talking—just email careerdivision@tomjames.com. We want you to know that Tom James values your review and takes all comments into consideration. Our opportunity, which is more entrepreneurial in nature than most, does have its share of hard work and long hours at certain times and seasons, especially when starting out. Tom James is dedicated to providing training, coaching, technology platforms, 1-1 meetings, lucrative monthly bonuses and a positive culture in order to empower our Sales Professionals to be successful. I am sorry if you didn’t get the chance to grow your career at Tom James like many others have. Our number one goal is building people. A few items to clear up: We have a strenuous interview and vetting process for all of our candidates, because simply put our wish is for you to succeed and grow here. We do reimburse for technology and travel expenses. The potential to grow your own business and do very well for yourself can be seen by the veteran Sales Professionals at Tom James who will retire very comfortably. Thank you for taking the time to leave a review. We wish you all the best.
1.0
Aug 8, 2021

Run away fast.

Recommend
CEO approval
Business Outlook

Pros

None at all, this company is a complete and total scam

Cons

Horrible work culture, very cult like environment. The office I was in at South Florida expected you to work 13 hour days for little to no compensation and shamed you for caring about your family or personal life and wanting to get home to your family before the sun sets

avatar
Tom James Company Response
4y
As a company that really strives to build and develop people, we're sorry to hear you had a negative experience. If there are any situations that you would like to discuss privately in more detail, we are always open to talking—just email careerdivision@tomjames.com. We want you to know that Tom James values your review and takes all comments into consideration. Without being argumentative, we do like to take the opportunity when relevant to point out to any potential readers feedback that is factually incorrect. While we appreciate feedback of any variety, it's also important to be factual: - We do not expect 60+ hour work weeks from our new partners. In general, this isn't our management style. It is TRUE that many of the people we attract choose to work very hard in their first years of building their clientele. Our belief is that if we help people develop goals for the life they want to build, and help them develop an activity plan to accomplish those goals, they'll use both their work ethic and their efficiency/creativity to figure out how to achieve them on a monthly basis. While it does take hard work to get your business off the ground here, it is not our culture to enforce a specific hourly requirement. We have recently implemented a new pay plan structure. Tom James provides fully comprehensive medical coverage, a robust benefits program, and our employees are W2'd employees. We offer a traditional 401(k) matching program, employee ownership, and also a profit sharing program where we share our profits back to the employees at the end of each year. We realize it takes time, a lot of hard work, and determination to build your own business. Tom James is dedicated to providing training, coaching, technology platforms, 1-1 meetings, lucrative monthly bonuses and a positive culture in order to empower our Sales Professionals to be successful. Our number one goal is building people. Thank you again for your comments. Best of luck to you.
Viewing 16 - 18 of 892 Reviews

Glassdoor has 964 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.