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We are sorry to hear you had a negative experience. Our mission and desire is to develop people to their full potential, and do so in a way that promotes dignity, respect, fun, and a safe and positive family-like culture. As a heavily commission-based opportunity, there is no doubt that we are a performance-oriented environment. However, it is not our culture or values for this to be a negative pressure.
For this reason, we place our emphasis on developing goals and desires—things that people want to achieve for themselves, not because someone else is pressuring them to do so. We believe people will work hardest and most creatively to achieve the life they want for themselves and their loved ones.
There are just a couple of things we would like to point out from a factual standpoint just for a balanced understanding on a few topics:
We do not expect 70+ hour work weeks from our new partners. In general, this is not our management style. It is TRUE that many of the people we attract choose to work very hard in their first years of building their clientele. Our belief is that if we help people develop goals for the life they want to build, and help them develop an activity plan to accomplish those goals, they will use both their work ethic and their efficiency/creativity to figure out how to achieve them on a monthly basis. While it does take hard work to get your business off the ground here, it is not our culture to enforce a specific hourly requirement.
No one is ever required to purchase Tom James clothing. Like most companies, we offer our products at heavy discounts to our employees. However, by no means do we require employees to participate. Business-essential prospecting tools are provided free of charge to employees, and advanced tools are available on an optional basis for significantly less than the contracted amount. This, too, is common in sales.
Our role is to help them develop skills, habits and other ideas that will help people achieve their goals, and that is where we spend our time. If you would like to discuss your experience further, please contact us at careerdivision@tomjames.com. We would be happy to listen more and address internally to the extent there are opportunities to do better for others. Thank you for taking the time to leave a review. We wish you all the best.