They appear to be nice in the interview and when you start.The manager in Credit Collections has favoritism, she MICROMANAGE to the fullest like baby sit you literally and will talk to you like you're stupid. Not only does she see your account , the other employees have access the sales teams and other managers so you are MICRO MANAGED.. and recorded phone calls .. so the job itself would not be hard it's the MANAGER.and upper management allowing it. I came in with a go get attitude which she said my smiles and confidence was FAKE , WOW.. how demonic. Truth be said RUN if you have other options make this your last. TRUST me but if you can stand Micromanaging, the smell of dog and leaving dog hair on your desk when she comes by, the smell of cigarettes and her coughing on you, STANDING OVER YOU WITH SIMPLE TASK . slick behind her back gossip.. oh yeah and you better watch what you say LITERALLY.. then this is the job for you. Her managing style had me literally, shaking with anxiety ONLY because coming from management myself I would NEVER babysit ANYONE KNOWING THAT 9 CHANCES OUT OF 10 THAT PERSON KNOWS WHAT THERE DOING..,so I kept my chill WANTING TO TELL HER WHERE TO GO!!! BUT I Didn't . I just smiled and said ok because I was waiting for my green light to EXIT...oh yeah and lunch is only 30 minutes..lol